Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.9 out of 5 stars with 7694 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, ease of use, impressive speed, and improved battery life, with many also appreciating its generous screen size, ample storage capacity, and sleek design. Conversely, some customers have raised concerns about the camera quality, the absence of an earphone jack, its weight, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,694 reviews
  • Rated 5 out of 5 stars

    5 out of 5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased the Microsoft Surface Go 2, but after noticing how it struggled with running multiple tasks, I quickly returned it and got the iPad along with an Apple Pencil. I have used it everyday since purchasing it, and I am impressed by how functional this device is and would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disabled autistic and legally blind young man

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my new device. I got a iPad 9th gen with a Apple Pencil 1st Gen. I am so very please with all the functions on my iPad and help from the Best Buy team. They took all my needs into consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Use it for most everything

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd iPad. I find some of the changes more cumbersome. But, it has much more memory so I can open documents I couldn’t on my old iPad. I wish I’d had more choices of color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad (9th generation)

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my iPad mini became obsolete. I hope this iPad lasts longer, but so far, I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent*****************************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device for the Family and Kids!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this is a must have Apple product for a family so you know the quality is going to be good since you pay a premium for it. My only issue is I wish Apple would come out with better authentic Apple case choices, especially for kids other than delegating it to third parties like Otter Box and LifeProof.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Not as happy as I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a number of iPads and I use one numerous times every day. The newest purchase of a 9th Generation iPad was made because my previous unit could no longer hold its charge. As for this new one, I like its size—the larger ones are too cumbersome to carry with me. However, this new iPad has a new charging system, forcing me to purchase new chargers for home and my car, and there are none available with cords longer than 6 ft, which is a problem for me. The unit has no more memory than my previous iPad and I’m disappointed about that. The final problem is that this iPad’s highest volume is barely loud enough to hear, which is most frustrating. I also expected my new unit to hold a charge much longer than my old iPad, which, as previously stated, ran down rapidly . I have never before gotten a new iPad that did not appear to have a better battery! Finally, I see that BestBuy’s description of this new iPad says”…with WiFi.” I did not request that, and indeed, my unit does not have Wi-Fi (though if I’m in range, of course I can pick it up) so I hope I didn’t pay for that feature!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with, great quality on general.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting an iPad and I’m glad I bought it. It’s so much better to watch shows and videos on it than on my phone. I can also get a lot of work done on the go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 16gb to 256gb my son loves it!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple 10.2 in Ipad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- so easy to set up and easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best starter iPad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad for my daughter. Used for music and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than my last iPod, but there are a few issues with updates that bother me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Ipad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price-on sale. Ordered on-line and ready for pick-up in less than 1 hour. Down loaded old ipad directly to new one with easy to follow instructions without any issues. I've only had the ipad for a week, but so far so good. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She needed it for work and training classes. Works great. Easy to carry and use anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice up grade.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old iPad Air it is a fantastic upgrade. It was easy to set up transferring all my apps from my old iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacing an old friend iPad with this new one. A little early to provide an overall review but as of this writing I am a happy camper with my new iPad. Again to early to respond to the "break down" ratings only owned my new toy for a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good choice.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It was a good choice. I was looking into replacing the battery on my 6th gen iPad and now I don’t have to. The big selling point is this gen can isolate an image and save it to photos as a transparent png with the latest ios.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad 9th generation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. Got my daughter this for Christmas and she love it. Highly recommend this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nice and pictures is crystal clear. Also recommend getting a pencil for it as well.

    I would recommend this to a friend