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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 7690 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10.2-Inch iPad (9th Generation)'s overall performance, ease of use, and screen size, with many praising its smooth gaming experience and user-friendly design. The ample storage capacity and good battery life also receive positive feedback. However, a few customers find the iPad to be a bit heavier compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 7,690 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgraded for storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in 8th Gen for more storage space. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and badd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for my wife as she enjoys doing puzzles, games, and Facebook while we are traveling. We also bought this because we can now FaceTime where as we couldn't with our droids. Only problem is getting FaceTime on this device to accept her contacts and sync with her other FaceTime accounts from my iPad. Major downfall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. Replaced a Surface Pro 7 and Chromebook. Surface was just a bit too big, and Chromebook wasn’t versatile enough. Plus love that it syncs with my phone and other Apple Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for teenaged Niece headed on trip back home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale to upgrade my iPad to a newer generation. Geek squad helped with the transfer of data. Everything was 5 star!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the money. Has headphone Jack which is great. Keyboard and pencil make this a truly functional item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my little cousin for school. I know he likes it and it looks nice. I’m not the one using it, therefore I cannot comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivers again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, in-store and online. Delivery on time. BB always does a good job!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Ipad rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good in this price with more storage really greate

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with last year’s iPad model (Gen. 9) mainly for the storage (250 g)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was very knowledgeable. I appreciated the time he took to explain the iPads to me so I could make the best choice for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids and its so easy to use! It aslo provides more storage than the other tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but it was a gift and well worth it! Will be back to this store for more. Staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OPEN BOX SAVES MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition. I would have never known this was an open-box product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad. It’s very easy to use and so far I haven’t had one problem out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Great for on the go designs. Love this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera feature for zoom. It follows you. Vibrant colors and lots of new features. Had no problem syncing to my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price at the perfect time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous iPad had started to have issues after several years. This model is the perfect replacement and the price offered at Best Buy beat everyone else. Delivery was right on time and the iPad is happily working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.B.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and user friendly.. Apple products never disappoint..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Looks like pictures. Happy with purchase

    I would recommend this to a friend