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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 7691 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10.2-Inch iPad (9th Generation)'s overall performance, ease of use, and screen size, with many praising its smooth gaming experience and user-friendly design. The ample storage capacity and good battery life also receive positive feedback. However, a few customers find the iPad to be a bit heavier compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 7,691 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great. Easy to use. Standard apple aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal, purchased it as Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. Another fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ipad 10.2 25g G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for lots of uses. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet great price easy use all in one ………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase, very good tablet, my son is happy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, needs more power.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, just feel battery should last a bit longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gotta Treat It Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my son to watch videos and play on apps, but it isn't durable even with a cover and glass protector. The charging port has stopped working and we only have had this device for a year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I got this for my mother's birthday. Just to set up the thing was a headache. Kept asking for her iCloud over and over again even after everything was correct. Finally, we were able to finish the set up, but to update to IOS 18, it kept saying the passcode was incorrect when I'm the one who put in the passcode. We used every single passcode variation in case we had accidentally typed it incorrectly. Looked online and it said we could use her MacBook to reset it, but I guess that doesn't work on 9th generation iPad. Don't know if we got a lemon or if this is just what happens when you try to save money on Apple products, but thanks for disappointing my mother on her 70th birthday, Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint id only works about half the time. Sometimes the button itself won’t even open it up to use the PIN number.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it...buy one at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Ipados 15 is great! Upgraded from iPad Air 1...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Battery life could be longer but ok. G for kids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open the box before you leave the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before leaving the store, make them open the box and verify the item in the "sealed" box is the actual product you purchased. Or you might get stuck with a dud and a store manager accusing you of fraud and threatening to press felony charges. or better yet don't buy from bestbuy where they treat the customer like the enemy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like ((((((((((((((((((((((((((((((((((((((((((((((

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Left on porch. Exactly what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this ipad and the battery doesnt hold any charge. I have always had a bad experience with Apple products and conti ue to do so. Only reason i have this is for my games. I hate Apple!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit disappointed. Reason for purchasing a new iPad was because my old one was getting warm and battery kept running low. Bought this new one and having same problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yvonne

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband for Christmas, he really needed a new one. I gave it to him early and he has been enjoying it ever since! He doesn't mind that its an older generation, he loves the extra space, the quality and the good price that I've gotten it for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice iPad with better performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am initially planning to buy 10th gen iPad later after comparing features bought this 9th gen iPad. It's powerful and less price than 10th gen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great product, lousy shipping.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ipad is great and the price was good, Best Buy's shipping was horrible and the delivery date kept getting changed on me. It was around 2 days later than originally promised.

    I would recommend this to a friend