Customer Ratings & Reviews

Be careful when purchasing electronics from Best Buy I purchased an iPad NEW and after three months my screen cracked due to an over heating LCD screen…when I contacted customer service (what a laugh that was). I was told they wouldn’t help me I’m now out of pocket for a lot of money, when all I did was buy what was supposed to be a new iPad and got a refurbished unit. Be careful

Only lasted 11 months until it completely fried. I understand technology has its faults, but to only last a little over a year is unacceptable when it was gently used, never dropped & stored properly.

Always satisfied with Best Buy but they drop the ball this time didn’t know they sold flea market trash rejects at the store and not once but twice two iPads in a row

The guy that I talked to for some reason signed me up for a credit card when I didn’t ask. He said absolutely nothing about a credit card when asking me questions and ran my credit. This had to be the worst experience I’ve ever had purchasing any item in my life.

Nice entry ipad. Great specs for great price. Has the old home button. The picture quality is great even facetime. Bought om black friday. Slow to charge.

Poor battery life!!! Bought brand new but battery is draining fast!!! From 100% down to 60% with only one app open in less than an hour Will return this product, sadly. I had high hopes for this unit but disappoints.

Not a great buy…keeps crashing on games and screen freezes while browsing.

',the store is very nice as are staff when someone is available "Personally we have decided to take some free classes at anApple store.‘thank you "

Like it a lot but I would like to know how to change the name of the person’s name who setup it up to my name! How can I change the name??

I’m disappointed because it doesn’t hold a charge very long and I thought it would. Also I can’t txt certain people like I used to.

It’s ok for ipad hard to find a good case. Blah blah blah. Hopefully a good new year. Gas and electricity have gone up no reason y.

I recently acquired an iPad, and it has genuinely exceeded my expectations. The device's sleek design, vibrant Retina display, and seamless integration of hardware and software create a visually stunning experience. The iPad's powerful performance, versatile app ecosystem, impressive battery life, and seamless connectivity with other Apple devices make it an invaluable companion for work and leisure. Additionally, the iPad's camera captures surprisingly good photos and videos. Overall, the iPad has seamlessly integrated itself into my daily routine, enhancing both my personal and professional life. I wholeheartedly recommend it as a reliable and enjoyable device that truly elevates the digital experience.

usual ipad. costs too much for a battery that will die in a couple years

Reasonable price, but not able to get a paper manual to know how to use it.

I just noticed the screen is cracked! Now what do I do? I’m not happy at all!

I did not receive what I ordered …I received iPad Air with 128gb…don’t know what happened I was never informed on the change…so I can’t review this honestly…

Xmas gift so not sire on this yet, not the first one though so I am sure it will be fine

Very good device been happy with this purchase, but I think I could’ve gone with a smaller Storage size.

Unable to provide Review as I purchased two (2) Apple iPads as Christmas gifts for my Grand Children

This was to replace an aging 16 gig iPad used in a Square housing. Having giving them the model number and physical dimensions of the old unit Best Buy assured me an exact fit. Oops. Too big. We are a shop in a remote location. 3 hours of commuting that should not have happened.