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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 7674 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10.2-Inch iPad (9th Generation)'s overall performance, ease of use, and screen size, with many praising its smooth gaming experience and user-friendly design. The ample storage capacity and good battery life also receive positive feedback. However, a few customers find the iPad to be a bit heavier compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,674 of 7,674 reviews
  • Rated 2 out of 5 stars

    sonia in california

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I will love my ipad as soon as I get it up and running. Tough without an book or phone number for guidance. Computer site not easy especially since I am not Apple savvy. Yeh I need help sonia hamman

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item in good condition…..however after using it for a week it started to glitch and now it’s completely not usable. Something happened to the inside? Thankfully I have apple care to see what the issue may be

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unusable ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t use it. It wouldn’t allow my wifi usage. The people at service desk couldn’t even set up an email for me on it. Ridiculous

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson and he was very pleased. Don't know anything about it's use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Deceptive sales practice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was purchasing a 2023 computer it turns out it’s a 2021. This seems like a deceptive sales practice Best Buy should let their customers know that just cause it’s new doesn’t mean it’s a current year model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Just wish it had a flash Upgraded from second generation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive it however, it never did what I expected it to do like transfer my photos from my SD card. I read and read and I purchased everything it said needed still would not do it. I didn’t tended to get the 10.9 a day I wanted to order it said it was not available, however I wish I had not got it to me since it does not do what I wanted. It is junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything from your store again very bad service and very bad communication between employees and supervisors ... I made my purchase since Dec 2 and they never delivered it to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad arrived with problems, it doesn't turn on or connected to the power, I arrived dead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fish out of water!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been shopping at this branch for 20 years. Person who attended to me was not pleasant at all! Worst buying experience ever!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst ever will not use again nothing but trouble not fun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eh iPad for the price so need a sale soon to buy another for my son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely unhappy with purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th IPad. Have really enjoyed all the others. This one shuts down on its own often. Then reboots. I am so disappointed in it. It has to be defective one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought I was getting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the iPad pictured. The one I received does not have the silver bar in the left.

    I would recommend this to a friend