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Customer Ratings & Reviews

Your price for this item is $839.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.9 out of 5 stars with 654 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro's large, clear screen and its ease of use. Positive feedback also highlights its impressive performance, long battery life, and the quality of its camera. While some find the price expensive, many appreciate the device's lightweight design and ample storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-654 of 654 reviews
  • Rated 4 out of 5 stars

    E-mail system is mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPad has much much we’ll organized than new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and portable on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy as this being my first apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this device, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Worth the money for Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Machine! Does everything I ever dreamed of and more . Love facetime with the full screen and comic book sketching on this pro with my pencil . Loads of storage and excellent portability

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as large as I expected. I like the face recognition feature. I don’t care for the “swipe” feature, I prefer the button at the bottom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for over a year, I don’t really use it. It doesn’t load properly most of the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really not much different than my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed. My phone is basically the same thing. Was looking to be “wow’d” by it and I DEFINITELY was not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd iPad I have purchased over the years. Seems heavy and the battery life is very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned item to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use Apple - 12.9-Inch iPad Pro changed mind and decided to buy the new iphone 11 instead....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so very very much hope you’re Good image just trying to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple will not allow you to use jump drives as they have in the past.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feel cheated in buying this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel cheated in buying this product they sold me saying it was a release besides not having a phone by ear. I found out it was not a launch. I missed the time to change.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Would Give 6 Stars If Possible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Surface Pro and its the best decision I could have made ! A lot faster, a lot more user friendly great color display and sound ! But the best thing is the battery life 50 times better than Surface Pro. This iPad Pro is now my go to product would give it 6 stars if possible !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m so disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet can NOT upload anything to a external device. If you are a photographer and thinking of trading in your laptop for this like I unfortunately did.. DONT! You can not take your pictures and upload them on a usb, sd card or anything! You can only download things onto the tablet. If you want to transfer files, you’d have to attach the tablet to a computer with a usb-c to usb cord. And I called Apple support to confirm that. The whole purpose of this tablet was to download photos from my camera, edit them and upload the edits on a sd card or usb flash drive for my customers. And IT CAN NOT DO THAT without assistance from a computer.

    No, I would not recommend this to a friend