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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 654 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro's large, clear screen and its ease of use. Positive feedback also highlights its impressive performance, long battery life, and the quality of its camera. While some find the price expensive, many appreciate the device's lightweight design and ample storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 654 reviews
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad Pro. Fast processor and great graphics. Love the keyboard-integrated case.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Camera has amazing detail! WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen quality when watching my sports! The camera is amazing too! Overall very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size

    Rated 5 out of 5 stars

    iPad Pro rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition of FaceID and near edge to edge screen! New design is very sleek and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the first generation 12.9 it’s a nice improvement! Very fast and light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Best ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best ipad thay i have owned. The speed os great and you know the size is the biggest

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Hardware; Operating System Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the iPad. I have been able to do most of my work remotely, using the iPad. The battery life is excellent. Of course, the available apps make life better. The downside is Apple’s limitations/omissions of its operating system. It does not allow simultaneous viewing of multiple files of the same type. For example, I am unable to open two MS Word documents on screen. The OS also limits the use of external storage for movies and photos. Working with other file types requires workarounds, by purchasing third-party hardware. Who wants to do that after paying for a new iPad?! We buy tablets for mobility, not to be forced into hauling around additional hardware. This is Apple. Its products should smoothly operate in its ecosystem. Apple needs to upgrade its operating system to include those functionalities. Until then, it is not a laptop replacement. Hopefully, Apple will update its operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to use and great resolution works seamlessly with our other apple products

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second IPad and it is a great purchase. It is a faster processor with a beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So fast. I do edit mz photos with the iPad and it processes so quick. Clear, a buz.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who uses it to do digital artwork. She raves about the improvements over her older 9.7 inch iPad. Not only is the display larger, but it is simply better in every way. It also doesn't hurt that it has enough memory to easily handle larger image files with many layers without constantly having to move them to another device for storage in order to free up work space on the resident memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad that I use as a computer. The camera is great and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPad Pro is such a big help with work, literally like a thin, light, and fast computer!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better camera and memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but like to have a easier way to convert to jpeg. Larger screen big help!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very light, and the definition is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with the new iPad. Powerful, light and with great definition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iPad!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what an iPad should be. Fantastic screen. Great performance. USB-C. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great IPad for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWEETTT, SWEETTT, SWEETTT!! Love the Speed, and easy of this new IPad. Next Level!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. My wife and I were super hesitant but after saving up we are so glad we did buy it. Her being able to draw without paper and erasing etc pushes her to draw more. She uses the procreate app. I use garage band to record demos for our band raging the alternative, it's great. Holds a charge for about 5 hours while she draws. The speaker quality is great as well for our music!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s the smoothest iPad that I have ever bought. So fast and beautiful camera

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great IPAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Apple. Large size, good storage. Expensive but zero issues!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad. Second one I have owned. Much faster and takes great great pictures

    I would recommend this to a friend