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Customer reviews

Rating 4.5 out of 5 stars with 1293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, large screen size, and performance of the 21.5" iMac with Retina 4K display. Many appreciate the design and consider it a great computer for the price. However, some customers express concerns about the limited RAM and hard drive performance. A few also mention issues with the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,293 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous computer. Just switched to Apple from the pc world and I’ve never been happier. Should’ve done it years ago. So stable and solid. Never crashes and it’s made to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m starting over , so far this is very nice !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product , I wanted to ask you guys if I have any insurance on this computer in case if it’s stolen or damaged , so it can be replaced ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac PC is a Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Mac PC for my wife for Christmas. Great price and service by Best Buy! Searched others stores but Best Buy beat their prices and their Geek Service is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Mac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to buy a desktop computer for our kindergarten son to do oine school. My wife thought this would be the best option. I disagree.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Generally very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interestingly zoom picture background won’t work in this desktop, yet does on my laptop and iPhone. Has crashed a few times, but I’m heavy duty in open tabs. Overall happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac was reset to original factory specs because of an error on my part. The work was done very quickly and the computer worked well when I set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look and feel of it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an excellent product. I was just going to get a monitor to use at home but this was a way better buy for more money - worth it for me and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-21.5” iMac with Retina

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new iMac. So many features and enjoying viewing Family pictures on high quality Retina 4K display. Perfect for my everyday needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iMac was a replacement for a unit 10 years old. The old unit still worked great but did not have enough RAM to upgrade. I expect this new iMac to be just as reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple. I’m totally exited that all my devices I use for designing Tshirts phone iPad Mac all work together. What I do on one shows up on all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be Better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a stare because it is significantly slower than my MacBook Pro, but it gets the job done. Get the more expensive one unless you want to wait a long time to boot up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product that I bought for me before and this time I got it for my husband, because it's a reliable branch and has a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good! I wanted the 27” i5 4K with Retina display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dedicated Apple product customer. I own many Apple products, (2 Iwatches; 2 iphones; 2 MacBook pros; 1 G5-Tower and now 2 iMac’s, So this is just me keeping up with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new experience for us having a Mac. We have always had windows. It's been a bit to get used to, but all in all we are happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple people at Best Buy were so knowledgeable....it let me get over the finish line of buying a Mac that i had been thinking about for quite a long time..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iMac 21.5"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, but it was purchased as Open Box during pandemic for my son to do online school. Has hardware issues, runs very slow for a new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase though I do have a slight lag in the computer but that’s Apple haha! but Best Buy is a great place to shop. Recommend any one here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality over all bang for my buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iMac is full of fun features and is best in quality. I am a very loyal shopper for Apple and this product this not disappoint. Hoping for lasting quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I hoped for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Easy to set up. But ... very sluggish. 5 minutes from power up to usable. Even my 2012 apple laptop is ready in 3 minutes. That slow startup is why I bought this machine. 7 minutes to load iMovie. Other programs also bog it down. Apple help desk very kind but a total reset of the hard drive and reinstall has has not made a difference. Been using apple for 12 years. First lemon. Took too long and can’t return. So need to maneuver through the warranty process. Expensive mistake.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase we love it! Although I was looking for Literature there was not any in the box! Other then that it’s is up and running very well.

    I would recommend this to a friend