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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, large screen size, and performance of the 21.5" iMac with Retina 4K display. Many appreciate the design and consider it a great computer for the price. However, some customers express concerns about the limited RAM and hard drive performance. A few also mention issues with the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,293 reviews
  • Rated 5 out of 5 stars

    Good quality computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of storage for the price. Easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This thing is slow as molasses!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5400RPM HDD is the culprit, but this thing is not suitable for regular productivity (Word, emails, Excel etc). I returned the first one I got because I thought it was defective. My base model 2017 MacBook Air blows this thing out of the water. I think it's because the MBair has a blade SSD and this has an old fashioned HDD. Upgrading is not an option, Buyer Beware. Stay away from this Mac

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, the 4K Display is beyond amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Mac products to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything !!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !st Apple computer. learning something new every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Desktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my desktop! Apple nor Bestbuy can’t let you down❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products. Always available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection. One stop shopping for my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for all needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new imac couldn’t be happier with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The clarity and processing speed is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and I think they liked it 987654321 one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 08 iMac model. The 4K display is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apples are great computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant be at an apple computer. They are pricey but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning my computer it’s different from the others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase excellent purchase excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is beautiful computer is fast and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for business purspose good computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this for a while, couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Love it but horrible customer service by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself after hours on the phone with Apple is amazing now! I bought the computer thinking the screen was going to be smaller than I wanted because I wanted the 27". It's actually a decent size and I'm not an Apple person but I use it for my Cricut Design Space and love it! The only problem I had which I reached out and didn't get any response back was that I had to call Apple because the FaceTime and Messages didn't work. They told me the computer was used so I reached out to Best Buy because I paid for brand new! They still haven't gotten back to me after many attempts on my end!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought this to run bootcamp

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run bootcamp because apple made a change and I could no longer play the game. After installing windows the game was so choppy and was slow to respond so I took it back within days.....I am a mac lover and to me bootcamp just dont work good on mac

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good computer for my level of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to be faster especially when booting up.

    I would recommend this to a friend