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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,199.00

Customer reviews

Rating 4.2 out of 5 stars with 40 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the large, high-quality screen of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro, noting its suitability for various uses such as schoolwork. They also praise its excellent performance and the as-new condition of the refurbished device. Many were pleased with the overall value, considering it a great deal. The positive feedback consistently highlights the iPad's impressive screen and smooth functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ipad 12.9 6th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it just disappointed no charger came with the ipad. I chose this over the m2 ipad air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and came in perfect condition, great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice apple ipad for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is new to me and so far I really like it. This seems to be a good replacement for me using Microsoft compute

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size iPad, very clear pictures. Even though my iPad order was messed up this doesn’t affect the review of it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good iPad it has a very high quality screen and everything works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad at Best Buy and geek squad refurbished

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset at this purchase. I love the product and it is perfect however I bought the 6th gen iPad and then 3 months after I realized my iPad I was shipped by geek squad was a 4th gen iPad Pro when this clearly says it is a 6th gen. I understand the mistake, they look identical on the outside but I paid for a M1 chip and the one I was sent does not have it. I spent hours on the phone and in store in order to get this fixed and Bestbuy could not. I even spoke with my former manager at Bestbuy as I was previous employee and got no help. Pretty upset and bummed with Bestbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in pristine condition. No flaws whatsoever. You would never be able to tell that it was "refurbished".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than New!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished iPad and was so impressed on what I received! Not a scratch on it and Better than new because was half the price of a new iPad! Very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Bought for my daughter she loves it buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to transfer my former unit's data and apps. Good timing on delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY GEEK SQUAD CERTIFIED ANYTHING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" who supposed "certified" this iPad Pro was a complete idiot, I would not recommend a "Geek Squad" certified anything. It had a large scratch across the screen and a chip missing from the glass. In addition they packaged it with a used SAMSUNG USB charger, and an old Lightning to USB Cable when this iPad uses the USB-C cable...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying a certified refurbished product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a certified refurbished product and had a great experience. I am really excited that AppleCare is included as part of my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad, fast, big and it works better then expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Sucks. It drains right away. But other features were great.I’d still recommend best buy and geek squad certified products though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints. Saved a ton by buying refurbished also. Was a little worried there may be issues, but nothing so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny scratches all over the screen. If I could go back in time and order from a different refurbishing website i would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and smooth. The ipad works like it is brand new!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont trust the “Geeksquad Certified” badge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine arrived with several large scratches on the screen, like the previous owner was very aggressive with an apple pencil. Obviously, the “Geeksquad Certified” Refurbishing didn’t include a new screen… and per other reviews it doesnt include a new battery…. And mine arrived in a loosely secured plastic bag taped to a carboard panel, with a generic charger….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like new, great purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing this on Best Buy was a great opportunity to purchase an IPad Pro 6th gen at a great price. In reality, the device looks brand new/open box quality. Battery power is great, Face ID works flawlessly, and the device runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Refurbished!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very surprised at the quality of my refurbished ipad! it works very well and the battery life is great, and pairs well with all accessories. a very worthwhile upgrade from my 2018 ipad.

    I would recommend this to a friend
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