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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,199.00

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the overall performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro, considering it the best tablet available. They are also pleased with the condition of the refurbished device, often describing it as practically new, and appreciate the screen size and clarity. Additionally, customers find the battery life to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    You wouldn't know that it was Geek squad certified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad certified and it works great. You wouldn't know that it wasn't straight from Apple. It is good to have a big screen, but I originally intended to travel more with it and even with the case with the handle on the back, it is large and awkward. That being said, when I need to remote to another pc or watch a movie, it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than New!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished iPad and was so impressed on what I received! Not a scratch on it and Better than new because was half the price of a new iPad! Very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Value Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad was packaged well and look brand new. I didn't see any flaw on the device. I was shipped the correct model and storage capacity. This was an incredible deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price, but was not so easy to set up. Came with no directions. Would have expected a quick set up guide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products and fast delivery Best Buy and best choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iPad Pro works as expected. It was exactly what my daughter wanted for school. She received for her birthday and has only used for a week...so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished IPAD Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPAD had one scratch on the back metal other than that it was practically brand new been using it for 2 weeks now and I LOVE IT!! Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this refurbished iPad Pro. Excellent deal however the battery life is already suffering more than I thought it would be being a refurb from geek squad. Kinds disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refurb!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality looks brand new and beats the price of buying a new one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size iPad, very clear pictures. Even though my iPad order was messed up this doesn’t affect the review of it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished iPad?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints. Saved a ton by buying refurbished also. Was a little worried there may be issues, but nothing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad 12.9 6th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it just disappointed no charger came with the ipad. I chose this over the m2 ipad air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice apple ipad for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is new to me and so far I really like it. This seems to be a good replacement for me using Microsoft compute

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great deal - refurbished is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good iPad it has a very high quality screen and everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and smooth. The ipad works like it is brand new!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad at Best Buy and geek squad refurbished

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset at this purchase. I love the product and it is perfect however I bought the 6th gen iPad and then 3 months after I realized my iPad I was shipped by geek squad was a 4th gen iPad Pro when this clearly says it is a 6th gen. I understand the mistake, they look identical on the outside but I paid for a M1 chip and the one I was sent does not have it. I spent hours on the phone and in store in order to get this fixed and Bestbuy could not. I even spoke with my former manager at Bestbuy as I was previous employee and got no help. Pretty upset and bummed with Bestbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in pristine condition. No flaws whatsoever. You would never be able to tell that it was "refurbished".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to transfer my former unit's data and apps. Good timing on delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Bought for my daughter she loves it buy it

    I would recommend this to a friend
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