Customer Ratings & Reviews

Great little machine. There was some cosmetic damage to the lid (shown in photo). Looked like the result of some aggressive sticker removal. Battery efficiency was at 98%. Came with the original Apple power brick and MagSafe cable. No screen damage. I did order online and picked it up at the store so I could inspect it there before leaving in case there had been an issue. It did not have any power, but a Geek Squad tech let me charge it there so we could boot it up. He also helped me get it out of Italian (looked like part of the set up had been started so English was not shown) and he tested the WiFi before I left the store.

This was a solid upgrade for me. The MacBook showed up in perfect condition with no scratches or dents, and it runs really smoothly. Everything feels fast and responsive. The battery life honestly surprised me. I can get through about two full days of school without needing to charge it. It also felt like a great value for the price. For a refurbished laptop, it definitely exceeded my expectations and feels basically brand new. Overall, I’m very satisfied with it, and I would definitely buy another refurbished product from Geek Squad.

This is great for somebody looking for the best value for their dollar. I recommend this over a MacBook Air because this has the mini LED display which is 1 million times better than the LCD display on a brand new MacBook Air M4. As a former geek squad employee, I know the process that they do with the geek squad certified refurbished devices and it is the best value for the device on the market. It’s better than purchasing third-party with no refund if you’re not satisfied you still have a return policy on these refurbished devices.

Came in excellent condition! Fast shipping as well took about 4 days and came with a charger. Haven’t found any scratches or cracks so far so good!

Great for college it is fast but on some apps ot does freeze i dont know why but more so reliable

Very cool and powerful, I can do work ,job and even some gaming .

Great deal for a “new” MacBook Pro. The battery feels like it lasts forever and the computer is flawless.

Really good device…I use it in school and it’s just perfect it’s very fast and opens stuff up in a flash. Being able to have a lot of applications open at the same time is so nice because it doesn’t become laggy. If your looking to buy one either for school or for heavy work this is perfect

Received it a day early. Everything was on the machine and the charger was included in the box. Ordering was easy. I use it every day and it all works super and fast. Thank you Best Buy for the deal.

It is a great product. It works wonderful. It works like brand new computer.

good quality felt brand new it was a good deal for people trying to get a good quality MacBook on a budget

The Mac Book is very fast and condition was excellent (works like new).

Amazing laptop everything transferred smoothly no problems whatsoever

great product better than expected would recommend

I purchased this unit, but it had a small screen issue. The Geek Squad had another at this fantastic price and got it to me quickly and made the return of the other easy. Used technology is not always without issues, but their service made it pretty painless. The price is fantastic for a unit of this quality!

Excellent product and customer service, I definitely recommend this model

I really like my new computer, it wasn’t perfect, it had a few scratches on the corners but nothing that affected the computer!

I bought it as a Christmas gift for a family member. It arrived quickly and was in great condition. Highly recommend to anyone looking for a nice laptop.

Couldn’t be any happier with it! I bought it refurbished, it was like new. Definitely would buy a refurbished item again through Best Buy.

The product is good and I'm satisfied with my purchase; I have no complaints.