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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 1212 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the HomePod (2nd Generation) Smart Speaker with Siri highly for its exceptional sound quality, rich bass, and ease of use. The speaker's simple setup, perfect size, and compatibility with Apple products are also appreciated. However, some customers have concerns about connectivity issues and the product's price, while others feel that Siri still lags behind other virtual assistants. A few customers also expressed a desire for battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,212 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound, but bass is sure clear but loud. Luckily there is an option to reduce bass especially later at night

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don’t Hesitate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker with amazing sound. I was surprised with the bass this thing has!! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. In the past I have only had the mini version . This speaker is amazing! The sound has amazing base

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Homepod 2 and the sound is amazing. I have been using the homepod mini and now I use the two together and wow.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HomePod is great. Had to return due to OS issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the HomePod second generation is a great speaker system, especially when paired with another for stereo sound. Unfortunately, the specific unit that I purchased from Best Buy had a problem with the operating system, and I had to return it as it could not be set up, and Apple couldn't fix it without returning the product to them. That was more of APPLE's problem than Best Buy's. Got another one, and it works great and paired well with the existing HomePod I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and versatile home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent smart speaker when paired with a second to create a stereo pair. When used as your audio output from an AppleTV the pair will support Dolby Atmos spatial sound if the streaming content has it available. The 2nd Gen HomePod also works as a Thread border router, allowing you to add Matter compatible devices to your home automation network. The HomePod also includes a temperature and humidity sensor. And of course, it works with Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the bass is powerful. Great to combo with Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, fun speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the stereo pair to replace a soundbar. Sound is immersive, Dolby Atmos sounds great! Setup was kinda tricky (surprised being an Apple product) but reason being one HomePod required firmware update to continue setup. Once setup, HomePod is easy to use, Siri responds quickly, and handoff from Music app is great! There is no audio lag using these as TV speakers. I’d recommend to hold HomePod from the base as the mesh housing feels kinda soft, and may get damaged or dented if trying to carry it from the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, attractive, and easy to use. Going to add the mini pods next.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but best product from Apple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is so great. It is wonderful with Apple TV box. Love the HomePod

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. Fills room with sound. Seamlessly plays from Apple TV, iPhone, mac, and iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Has powerful bass and sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bigger and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power this speaker has is amazing. The bass the speaker adds is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pairing Homepods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was able to 'pair' 2 homepods together and connect to the TV for great sound watching movies. The paired homepods also play great music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome home pod speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple eco system is great. This speaker really ties it all together. Siri functions very well and not only that Thai speaker sounds amazing for its size. Money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's Apple so it's probably great but overpriced.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's been many glowing reviews of the new HomePod and some not as glowing. Here are my thoughts, the sound is great, there' a solid bass sound out of it. The form factor is nice, it's smaller than a device like the Echo Studio. The built in Tenmp/Humidity sensors are a nice addition. It has that solid Apple build look and quality to it. Now, would I add a second for stereo sound, probably not. For the price of two I'd go for something like the Sonos Arc which I think has better overall quality and sound. The ability to have two HomePods connected to an Apple TV is a great option, but again at that price I think Sonos would be better for a few dollars more. Plus, if you use them for TV sound you're stuck always being in the Apple universe for all your TV watching. The other issue at least for me, Apple doesn't integrate with SiriusXM or Spotify, to start either of those services you'll need to go to your device and can't simply say "Hey Siri play Spotify/Play Yacht Rock on SiriusXM" If you're in love with Apple, you'll of course love this, if you're familiar with many of the other smart speaker options, I am not sure you'll see that big of a difference for the cost. (now if it dropped by $50 I think it'd be the ideal price point) I would recommend it for those deeply into the Apple Ecosystem/Apple Home setup. If you're not and more in the Nest/Echo ecosystem then you may be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work seem less with all my apple products at home and sound is great .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    First Time Being Disappointed With Apple Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I read through all the glowing reviews, I felt guilty about writing a review leaving only two stars for the Apple Home Pods 2nd Generation. I generally love Apple Products. I bought an iMac this year and previously owned another Apple iMac for 10 years. I really wanted to love these. And my review is coming after a month or so of trying to correct the issues that I'm having. The Home Pods, first of all, and according to my understanding, only work with Apple related products. But unfortunately, for my setup, they don't even work well with Apple products. I have an iMac running Ventura. They connect maybe about 40% of the time and during that 40% of time playing, there is constant loud interference, cutting out, and playing out of sync (I bought two). I have chatted with customer support and tried to make my way through chat rooms of other people having the same problems. As of yet, I'm still severely disappointed with these. The sound is great when they work. How I wish they would run smoothly. I bought two speakers on Amazon (non-Apple related) as a stereo pair. They never cut out, make weird noises, or play out of sync. And for two of them, they were less money that one of these. The sound isn't quite as good as on these HomePod speakers, but the sound is not bad at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Homepod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass. However sometimes disconnects from other homepod which is annoying

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Apple HomePod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so relieved when Apple brought back the original size HomePod. I didn’t trust aftermarket sights for authenticity and purchased mine from the premier store for electronics, Best Buy. The HomePod is a superior smart speaker and I use it on a daily basis. I’m considering additional purchases for other locations in my home and will likely start with two more for surround sound purposes in the living room. Thank you Apple and Best Buy!!!

    I would recommend this to a friend