Customer Ratings & Reviews

it was a gift and they loved it! very happy. it is very useful and easy to use

Works as advertised. However, it sometimes spontaneously responds to conversations being carried on in the room and not addressed to this unit.

I purchased this as a gift for my parents and they love it, we keep it in our kitchen and it's great!

Great addtion to my apple system, would recommend buting

Really love this. Helps me with hands free music listening and turning my tv on

Great clear and precise sound, easy to set up and use.

I bought several HomePods to replace Amazon Alexa’s in my home, due to privacy concerns. At first, I was pleasantly surprised by how little functionality I lost, with the help of some bridge apps, like Yonomi, Siri Shortcuts, and a piece of software I use called homebridge, I obtained off github. I was also surprised by how good they sound. I mean, they don’t sound anywhere near as good as a real home theater/hi-fi setup. But, for smart speakers, they’re leaps and bounds ahead of the others. Unfortunately, that’s where the love affair ends. I could absolutely care less about music. I don’t even have Apple Music installed on any of my iOS devices. I consider the Music to be malware. It takes over your device every chance it gets, often ignoring the last audio source listened to, in my case it’s mostly podcasts and audiobooks, to shove music down your throat. I DISLIKE this behavior and the HomePod is completely infected with Apple Music. If the HomePod misunderstands anything, its defaults to Apple Music and tries to play a song. Just now, I was watching a tv show and the actor said, “seriously?”, and the HomePod replied, “I don’t know who is speaking,” and then started playing music. Some random song that I didn’t care for. OMG! Then, this morning, I asked Siri, “how long will it take me to get to my next appointment?” Siri responded, “I can’t find that song,” then started playing some random music. I then asked, “how long will it take me to drive to my next appointment?” Siri responded, “traffic is light to John’s Barber shop in St Marys, so it will take about 45 minutes.” A) that is not the location of my appointment, B) I’ve never heard of or been to John’s Barber Shop and C) I don’t live in St Marys. I live in another town that is 45 minutes away. My appointment was literally 10 minutes from my house. Using the HomePod with the Apple TV is also frustrating. One of my Apple TV’s is named Theater Tv. I can say, “pause Theater tv,” and the video will pause. Then if I say, “play Theater tv,” Siri will respond, “I’m having trouble playing your music,” then about 30 seconds later, a random song will start playing. Another problem is when saying, “unpause Theater tv,” Siri will respond, “playing on multiple sources,” and will turn on and start playing music on multiple TVs throughout my home. OMG this is so annoying! Then I tried to set up some Siri Shortcuts. I’ve got a Logitech Harmony remote and I used Yonomi to bridge Siri and the Harmony with Siri Shortcuts. I created a shortcut to turn on my projector, another to trigger the 3D Movie scene, one to control the AC unit, and another to turn on the theater room. So, when I asked Siri to, “turn 3D movie on, “ or, “ turn AC on,” or, “turn Tv room” I either got told that Siri didn’t have the capability or that there was no such room. I had to chance the names of the Siri Shortcuts to just random words and phrases to get them to work. 3D Movie became Bigtime, Tv room became just the word Maple, and AC’s became Turn Cool Breeze On. Then, there are connectivity issues. Just about every morning, one of my HomePods, when given a command, will respond, “Something went wrong, please try again later.” Often, rebooting the HomePod, from the Home App, fixes the issue. But every few days, one of my HomePods will have to be deleted from the Home app and re-paired to get it working again. Moreover, I get, “device not responding,” responses when trying to operate one of my HomeKit devices, by Siri on my phone can communicate with the device without issue. How is it that Siri on the HomePod is so much more incompetent than Siri on the iPhone. They should be the same, right? But, they are not. I called Apple to see if I could get some help and the senior tech was snarky to me and basically told me I was doing it wrong (kind reminded me of Steve Jobs telling everyone that they were holding the iPhone 4 wrong) and that I had to learn a whole new vocabulary to use Siri and that I was going to continue to have to name things random words, and remember them all, because that’s just how Siri works. He also flat out refused to troubleshoot Siri Shortcuts....Wow, just wow. If you’re buying HomePods just for music, I guess they’re fine. But if you’re buying them for smart home control, be prepared to be severely disappointed. This is the most un-Apple like experience/product I’ve ever had. They’re literally like disappointment and frustration generating machines. There is no delight to be found here. Siri is unbelievably stupid and incompetent at home control. Since home control is my primary concern, my only concern, I can’t give the product more than one star.

great new product but could you aspect anything less from apple. My favorite is the intercom feature.

Love these little items. Can’t go wrong with these

Good shape, good sound and the set up is very easy and

I’m glad I picked up one of these. Based on how I’ve positioned it in my home, it helps bathe my home in music. Combined with the AppleTVs, this speaker perfectly compliments my sound system. Yes, there are less expensive sound systems out there but if you’re tied into Apple ecosystem, you’ll appreciate adding one (or more) to your home.

A little hard to set up as it is a new technology to me. I think I'll get the hang of things and probably order another one to link in stereo.

I am expecting the recipient of this Christmas gift to be thrilled, as we have been with all BB goods!

Good speaker so easy to install the color it’s really nice

powerful sound and bass. Highly recommended. Siri is awesome.

This pod is small but sounds great and produces good bass.

This is my third apple speaker. Love apple products.

it was great ! it was wonder it was the best . no problem , every one was great . the store was great.

Excellent product, easy to use. Didnt disappoint! Will recommend to family and friends.

Love the sound. and the ease of setting up to my Apple TV.