Customer Ratings & Reviews

A little hard to set up as it is a new technology to me. I think I'll get the hang of things and probably order another one to link in stereo.

Forced to open iphone or ipad to view most “hey, siri…” queries that coukd just be announced instead.

Lots of delay when you sync this up with Mac or iPhone.

great new product but could you aspect anything less from apple. My favorite is the intercom feature.

Gave this as a Christmas gift... It was well recieved!

Excellent product, easy to use. Didnt disappoint! Will recommend to family and friends.

Great purchase, brand, awesome guarantee and customer service.

I own an Alexa and a HomePod. There’s no comparison in sound quality. The HomePod linked to Apple Music is a killer combination. However, Siri has a bit to go before she is as good as Alexa answering questions. I use my HomePod as a hub for home automation too which works really well. As usual the styling of this product is spot on.

I am expecting the recipient of this Christmas gift to be thrilled, as we have been with all BB goods!

Very handy and easy to use. Great sound from a very small package

My Title Says It All For You Guys Thats Wondering.

I bought several HomePods to replace Amazon Alexa’s in my home, due to privacy concerns. At first, I was pleasantly surprised by how little functionality I lost, with the help of some bridge apps, like Yonomi, Siri Shortcuts, and a piece of software I use called homebridge, I obtained off github. I was also surprised by how good they sound. I mean, they don’t sound anywhere near as good as a real home theater/hi-fi setup. But, for smart speakers, they’re leaps and bounds ahead of the others. Unfortunately, that’s where the love affair ends. I could absolutely care less about music. I don’t even have Apple Music installed on any of my iOS devices. I consider the Music to be malware. It takes over your device every chance it gets, often ignoring the last audio source listened to, in my case it’s mostly podcasts and audiobooks, to shove music down your throat. I DISLIKE this behavior and the HomePod is completely infected with Apple Music. If the HomePod misunderstands anything, its defaults to Apple Music and tries to play a song. Just now, I was watching a tv show and the actor said, “seriously?”, and the HomePod replied, “I don’t know who is speaking,” and then started playing music. Some random song that I didn’t care for. OMG! Then, this morning, I asked Siri, “how long will it take me to get to my next appointment?” Siri responded, “I can’t find that song,” then started playing some random music. I then asked, “how long will it take me to drive to my next appointment?” Siri responded, “traffic is light to John’s Barber shop in St Marys, so it will take about 45 minutes.” A) that is not the location of my appointment, B) I’ve never heard of or been to John’s Barber Shop and C) I don’t live in St Marys. I live in another town that is 45 minutes away. My appointment was literally 10 minutes from my house. Using the HomePod with the Apple TV is also frustrating. One of my Apple TV’s is named Theater Tv. I can say, “pause Theater tv,” and the video will pause. Then if I say, “play Theater tv,” Siri will respond, “I’m having trouble playing your music,” then about 30 seconds later, a random song will start playing. Another problem is when saying, “unpause Theater tv,” Siri will respond, “playing on multiple sources,” and will turn on and start playing music on multiple TVs throughout my home. OMG this is so annoying! Then I tried to set up some Siri Shortcuts. I’ve got a Logitech Harmony remote and I used Yonomi to bridge Siri and the Harmony with Siri Shortcuts. I created a shortcut to turn on my projector, another to trigger the 3D Movie scene, one to control the AC unit, and another to turn on the theater room. So, when I asked Siri to, “turn 3D movie on, “ or, “ turn AC on,” or, “turn Tv room” I either got told that Siri didn’t have the capability or that there was no such room. I had to chance the names of the Siri Shortcuts to just random words and phrases to get them to work. 3D Movie became Bigtime, Tv room became just the word Maple, and AC’s became Turn Cool Breeze On. Then, there are connectivity issues. Just about every morning, one of my HomePods, when given a command, will respond, “Something went wrong, please try again later.” Often, rebooting the HomePod, from the Home App, fixes the issue. But every few days, one of my HomePods will have to be deleted from the Home app and re-paired to get it working again. Moreover, I get, “device not responding,” responses when trying to operate one of my HomeKit devices, by Siri on my phone can communicate with the device without issue. How is it that Siri on the HomePod is so much more incompetent than Siri on the iPhone. They should be the same, right? But, they are not. I called Apple to see if I could get some help and the senior tech was snarky to me and basically told me I was doing it wrong (kind reminded me of Steve Jobs telling everyone that they were holding the iPhone 4 wrong) and that I had to learn a whole new vocabulary to use Siri and that I was going to continue to have to name things random words, and remember them all, because that’s just how Siri works. He also flat out refused to troubleshoot Siri Shortcuts....Wow, just wow. If you’re buying HomePods just for music, I guess they’re fine. But if you’re buying them for smart home control, be prepared to be severely disappointed. This is the most un-Apple like experience/product I’ve ever had. They’re literally like disappointment and frustration generating machines. There is no delight to be found here. Siri is unbelievably stupid and incompetent at home control. Since home control is my primary concern, my only concern, I can’t give the product more than one star.

they are Apple wish is good but they were a xmas gift

Awesome apple product I have others would like to even have one for every room in my house.

Great clear and precise sound, easy to set up and use.

it was great ! it was wonder it was the best . no problem , every one was great . the store was great.

I purchased two HomePod minis. I am a long-time satisfied user of Apple products, but I cannot recommend the HomePod mini to other customers who are considering purchasing the HomePod mini. I have continuously experienced issues with keeping a Wi-Fi connection. Currently the only solution to fix the problem is to keep resetting the HomePods everything it drops the Wi-Fi connection, which happens to be a lot. I've tried repositioning the HomePods to various locations in the room, but nothing seems to work in reference to losing Wi-Fi connection. From the reviews I've read here and on other online sites this issue is widespread. I find it hard to believe this issue wasn't known about before the product was released to the public. For a company with Apple's reputation to release this product with this kind of significant Wi-Fi connection problem is mindboggling considering the speakers must be connected to the Wi-Fi to work. I guess this time the product doesn't, "just work" according to Apple's slogan. I expected a much better speaker.

Good shape, good sound and the set up is very easy and

Got this for my son’s bedroom to replace his Google Home Mini. He loves the color & that he can play his music more easily. I like that I can get his attention from anywhere in the house with the intercom feature.

I’m glad I picked up one of these. Based on how I’ve positioned it in my home, it helps bathe my home in music. Combined with the AppleTVs, this speaker perfectly compliments my sound system. Yes, there are less expensive sound systems out there but if you’re tied into Apple ecosystem, you’ll appreciate adding one (or more) to your home.