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Customer Ratings & Reviews

Model:
MY5G2LL/A
SKU:
6377587
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Customer reviews

Rating 4.6 out of 5 stars with 16573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent sound quality, which is frequently highlighted. They also appreciate its ease of use, convenient size, and good volume and bass. Further positive feedback includes its appealing design, seamless Siri integration, broad compatibility, simple setup, and good value for the price. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 16,573 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ease of setup and use with Siri and the rest of my Apple devices. Negative is that you can’t play music remotely- so if you’re not home and want to play music for your animals, you have to ask Siri to play it through your camera’s speaker - if you even have a camera.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Much better price point versus regular homepod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer homepod is a much better price value point versus the original, the original had great sound but was so expensive just to play Apple Music and take calls on and had limited features. It’s much more cost effective to buy 3 of these to place around your home versus 3 $250 speakers and now they finally added some useful features to the homepod OS that makes them much more useful. I would say that the base of these should be less slick because they slide around too easily which can affect audio quality at high volumes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is different from a radio for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little hard to figure out. I am working at it, I didn't" have any songs on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great, only can't listen from iTunes. $350????? not worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ummm so so

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a full sound... not too happy..too much cost for poor quality of sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for much

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes good things. Great quality but only good for one thing, playing Apple Music that costs a money fee. I have enough monthly fees! I regret buying it. Cannot use for TV sound. I want a system that can play music and tv sound. It is no suprise it’s a failure due to it’s expense versus its usefulness.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok the problems are in the inconsistent connection to the internet , Siri doesn’t know anything and airplay from Mac to Apple TV results in a disconnection which means it doesn’t work MAC to Apple TV = no HomePod sound . Don’t waist your money it’s totaly agrivating to reconnect your speakers every time you turn on Apple TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Class action worthy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discontinued a couple of months after I bought it and of course it died one month after warranty expired with no hope of help from Apple or Best Buy. This should be a class action lawsuit since there are so many in the same boat.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good speaker but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speakers good but can’t connect my Spotify with it.. kinda booty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to play the music in our library. It would not play our playlists at all. It would tell us that it couldn’t find it in the library. It tells the time great and also the weather. The music is the only reason we purchased this. Took it back after a week of frustration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to drive across town and pick it up which was really a problem because I really wanted it. I had it for about less than two months and already had to send it back to Apple because of problems with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too limited as to what I can do with it. I does not control lights.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because sound is no where near what it should be for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous - broke within 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thing for not even 2 years and it stopped working last night. My husband called Apple to see about getting it repaired and they told him the cost to repair was $20 less than the cost to buy a new one. Most expensive piece of junk I’ve ever bought...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no bluetooth! wifi only! sucks -phone battery dies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would have kept it if it allowed me to pair via bluetooth. you can't connect your iphone etc via bluetooth. you need to stream from tablet/iphone etc from wifi. phone battery dies a lot faster when connected to wifi instead of cellular data and bluetooth

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple HomePods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to pair with existing HomePod. Easy plug and play. Works just fine with bedroom AppleTV for stereo sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new Home Pod without life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased my 1st brand new Home pod. when i plugged in i could not see any white light or any response from Home Pod. i called Apple Technical support, they could not figure out what the issue is. i am very upset with this Homepod. Need to return this and replace with new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working suddenly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops working suddenly. Tried all troubleshooting options. Cannot return now as crossed the return deadline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound is Game Changing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a SPEAKER FIRST ABOVE ALL THINGS. People want to compare it to the other voice assistants but aside from the Sonos One and the Google Home Max, none of those are in the same stratosphere in terms of sound quality. Yes they all have more capable assistants, but Apple has said this is a speaker first and indeed it is. The bass is punchy and the sound is incredibly clear and loud. I could not believe that HomePod can hear me call for it when I can't even hear my own voice. Siri does almost everything that you realistically need from a digital assistant and her DJing is excellent. I am fully entrenched in the apple ecosystem so none of the limitations of this device apply to me, in my experience, it is amazing. I also am confident that Apple will improve Siri in iOS 12 and the HomePod will only become better with software updates. The hardware is aesthetic and sound is pristine. I am loving this speaker. If you are an apple fanboy, this is for you. If not, there are other capable speakers out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so simple...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, nothing worked and, Apple couldn't figure it out after 3 hours on the phone with a senior advisor. There's nothing strange here, I have a current iPhone, current firmware, brand new Home Pod and no one could make it work. As far as I'm concerned this product totally sucks!

    No, I would not recommend this to a friend