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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,142 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but works well. check area of availability before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone meets the needs which I need it for and usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Decent price value. Good affordable option for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Iphone13. :) :) :) :) :) :) :) :) :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value of money Best buying experience till the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone, value for money, the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is working properly and not having any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 the best model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite model, perfect size and no hardware issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone and the people who sold them to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, haven’t had any issues at all!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. I appreciate the customer service. They help me come up with a plan to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m to happy to buy it from Best Buy. I bought unlocked and it’s working super.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Magic Happens Here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all the magic this phone does. Some days it drives me crazy but other days its fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this phone. She has been asking repeatedly for one and finally got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales honestly Excellent sales honestly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed additional information

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was decent, we came in almost closing time, support person worked well but we had a difficult time setting phone up on our own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. It is not a big phone. Was easier to purchase here than my carrier.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Storage concerns

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had a better phone. 128 GB has proven not to be enough. Turns out iCloud is a farce as even though pics and videos go to the cloud they are also stored on the device taking up storage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Not fair, made me buy a new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first inquired, sales person gave a refribished pricing of around $350, after getting estimates from T-mobile, I decided to return to purchase the product, The sales person sold me a new phone, and asked about the previous pricing, all of a sudden amnesia set in and had me purchase a new phone, and told me that no warranty was available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with no issues, was told I would get a screen protector on the phone at checkout but never got one.. would be 5 stars otherwise.

    I would recommend this to a friend