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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,142 reviews
  • Rated 5 out of 5 stars

    Great Phone - Not Good Service Anymore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 was just what I needed to upgrade my father-in-law's iPhone. Appreciated the cheaper price when he didn't need a new 15. Just be aware Best Buy changed their policies and will charge you to copy the information/apps/etc. from your old phone. Bad business decision by Best Buy! If I could rate this lack of service I would rate it a 1 -- should do that for you for spending several hundred dollars on a new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Beautiful color . Features are nice. I always recommend IPhone . Very easy to use. Quality of both cameras are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer Services.went to buy iPhone 12 but get 13

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this IPhone. Its size is small enough for carrying. Its battery is 3 days use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In the middle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great choice just in the middle on both price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality excellent battery life last for hours camera is amazing as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowdy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received factory sealed unlocked iPhone. Perfect size and color. Was able to use SIM card with my elderly mother’s phone carrier without any issues. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    nice fone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 13 it’s so much better than our very old 8s. Great battery life easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and so easy to use. Battery life is amazing, and the price was awesome at Best Buy. Camera is also amazing….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Nice features and great price! It’s been sometime since I had a new phone now I have

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone great camera and phone space and it’s snappy! Definitely would recommend or maybe the next in line iPhone 14

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item, brand new and great price!! Nice color tough

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect gift for family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and an amazing battery life. Easy to use, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for gift……………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Iphone for my dad in law, he loved it. Very easy to use. Battery last for ever. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the iPhone 13.Has a great camera and good battery life.Does everything I needed to do

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reliable and rugged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Android user for at least fifteen years. Samsung, Motorola, and Google. It seemed like I was buying a new phone every year, and after dealing with Google Pixel's overheating issues, my girlfriend convinced me to try an iPhone. It's not as good looking or customizable as Android, but it just works. The reliability and quality is so much better than any Android I've owned. Function over form.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with the nice color. Easy to learn how to use it. Good item!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 13 5G 128GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it!!! It works so good, loved the size and the color, also its speed to open the apps and websites.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operation is very good, the battery lasts a long time and the way of using it is very comfortable.

    I would recommend this to a friend