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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,142 reviews
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Great unlocked option

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Im so glad bestbuy has brought back the unlocked phones. My wife loves her new phone and the speed it opperates is amazing. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for my girlfriend due to her last iPhone getting water damaged. She is very happy. She texts and facetimes her husband all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase thanks Best Buy u save Christmas…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone came in perfect condition, no scratches and it worked perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and affordable Iphone that works great. Love th color( pink light tone)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does the job! No complaints! Super easy to use nothing complicated about it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it works perfectly like new. I have purchased open-box phones and never had a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 still capable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took time to get used to Face ID, but the size and display is good. Good value if you are not ready to upgrade to the latest model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who still had a very old iPhone. She loves it and the camera is way better than he old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality. good customer service and very nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone from apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my daughter’s ans they loved them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great, its a good size, but can be challenging with bigger hands. The screen is great and the is able to keep up with multi tasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as an Early Christmas gift. He loves it but he is an Apple only type of person lol He keeps telling me I need one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire phone really good and amazing phone, still have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bite the Bullet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my trusty old iPhone 8 - it provided many years of service but was ready for retirement. After months of dropped calls, freezing up and other glitches, I bit the bullet and started shopping around. I was desperate! I don’t need all the bells and whistles, and paying nearly $1000 for a phone was absurd to me. I settled on this model and have enjoyed it so far. It is a great upgrade from my old phone, and purchasing it unlocked from Best Buy was fairly painless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone and camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin loves her phone! She upgraded from an iphone 7 to this model. She gets to take a lot of great pictures with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 13. It works very well and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. We got this after the iphone 15 came out and it is great for the price. Dont miss much from a "brand new" model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and has a beautiful color. Again, the employees were super helpful and attentive. Thank you BestBuy!

    I would recommend this to a friend