Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$219.99
Save $330
The comparable value is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,142 reviews
  • Rated 3 out of 5 stars

    Impressing downgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found iphone 13 is good upgrade from my previous iphone xs, but as far as using it should downgrade..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    G

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know but iphone never change anything new just new body thats all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 13

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary small and expensive for no additional fetures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an iphone, not much really to say, my spouse likes it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice phone thank you it fixs great into my hand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but it broke in couple months so im not getting this phone its not worthy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the matt color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth but Apple products are pricy and not worth all the hype

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Room for improvement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better, as well as display quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    messed up after warranty ended

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started acting up and was unable to use 1 year and 3 months in. it started with unable to get service and now my phone is reset and unable to use at all. Warranty just ended 3 months ago and I have to pay out of pocket for fees. My iPhone has had no scratches or dents as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone unlocked

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you return turn on iPhone you have to pay $60 restocks fee. Must easier to buy from apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy bought this phone brand new all was good and then the second day charging the phone it would show that its charging, but it would not go up the battery percentage instead it will die I would have to unplug and re plug all he time i had to be a restoking fee even through i had it for 2 days brand new and was defective

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not work buying

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and the antenna stopped working. I feel like maybe they sold me a refurbished phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a iPhone 13 open box EXCELLENT condition as a gift. Well, charger doesn’t work and it has numerous scratches. This not what I called excellent condition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone13

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product not what i expected need more updates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy anything from Best Buy, it's a scam!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The courier just took a picture of the door and left without leaving any package. I didn't get the package and the customer service center refused to refund. Don't buy anything from Best Buy, it's a scam!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan if it . I’m not if something is wrong with this model or just the one piece i bought

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter is 70% and they wouldn’t help me and they sent the wrong phone color and its all beat up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Information on the website

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they said I have to pick up my item and now the shipping is delayed and they will refund me if I dont get it by 27th of feb. They should’ve not make it available on the site at all if this Item is really not available!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Eghh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakerphone don’t work and lines on screen. $

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The deal man

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my iPhone but it seems to be not having charge very long all the others iPhones I had didn’t start doing this until about they your 5 years old

    No, I would not recommend this to a friend