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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,142 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to upgrade to if you have a very old iPhone mode or any old phone model. Battery last a bit longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just woww

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just “Woww”can just say that I loved the feel of the mobile its smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas she’s loving it, I have the same one and going into my 3rd year loving it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter as a birthday present. She is absolutely in love with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife can’t get enough of how beautiful and useful her new iPhone is compared to her old one. She has discovered new ways to use the phone by downloading new apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love that phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great, perfect after 3 years still good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone I bought it for my granddaughters birthday the service in bust but was exceptional at the Verizon phone place in bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with this iPhone, because the functionality and velocity are great. With 128 gigabytes plus the iCloud storage are enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone and battery life. My son loves it a lot more than his last phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Cell Phone

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Wonderful Phone, it satisfied all my needs in time for the holidays. BEST BUY is my favorite retail store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best affordable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best affordable iPhone even made, go ahead guys

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Epic phone

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The phone is very epic. Does everything a new one will do for less. Got the last one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and customer service ! Best Best Buy I’ve ever been to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen cracked and I needed a replacement phone quickly. I ordered this online and it was delivered in 3 hours. Excellent products and customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my teen ! Easy to use and I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone as advertised, happy with the purchase. Open box, but phone is in mint condition, looked pretty much brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lowcost and still most of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son, he likes very much. Best buy is the one option to get excellent for open box items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    After a year, the screen died.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I was able to save my photos but it took some thinking outside the box. The screen just went dead after 1 year of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good color, good service. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Android, Hello Apple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone. There is no competition to Apple. Everything runs smoother than Android. Safari by far surpasses Google Chrome. Amazing value in such a small device.

    I would recommend this to a friend