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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,142 reviews
  • Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for a family member with great service overall with trade-in of an older model and questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenagers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and it’s a great upgrade from the SE, with battery and other functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I would highly recommend this phone it’s more reliable then any new generation iPhone I can own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my new iPhone 13 but having issue with speake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone 13, although having some issues with calls breaking up when I use the speaker feature. Have an appointment with the Geek Squad today. I have the utmost confidence in Best Buy and the Geek Squad will take care of the issue or provide me with a new phone if required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets will buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of them for my kids and it was the best thing I did. They love it and will probably buy iPhone again for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and as new. Fast delivery from seller. Good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 13 tech is still relatively recent when it comes to phone tech so i think this is def worth it especially on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 13 are great. I have used it for last 3 years and i bought this new one to my gf, she loved it. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales support in the store!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the sales help on the floor. Teenager had broken his phone so this was an emergency purchase lol! We needed a phone, screen protector, and case and fast. We got fast, great support with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, works to this day, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a treasured gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my nephew’s 5 year old phone. He appreciates having this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 14

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother as a gift. She loves it. Thinking of getting one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new i-phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new updated phone and pick this one from the Overland Park store, my sales lady was very helpful and help me through getting everything I needed, so far no problems and she recommended protection plan and so far everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great haven’t had any issues with it at all. Didn’t come with any defects and the phone was clean and clear when I turned it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pink and it works like a charm Great phone I definitely needed an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! iPhone 13 the color and the features on it are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone since my 11 just decided not to work one day. This was a nice upgrade everything works. A reliable phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Purchase review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this purchase. I have been searching around and I got the best deal here and a really excellent quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great Best Buy. They lessened to what I wanted and helped me look for something in my price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android (Samsung) to Apple, and tgis was the perfe t phone.

    I would recommend this to a friend