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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,142 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping and easy to shop I like the phone it’s the best place to buy phones from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new iPhone and Best Buy was awesome in assisting me with my then new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13 yay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this phone to a family and they loved it. It has a beautiful screen and crisp clear sound for the Netflix. The only thing I didn't like was the Amount of tax I was charged (the tax was a kick to the nards).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone liked it a lot, wish it a lot and helps out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. What’s more to say. Set up was easy with Verizon and I am happy so far as an 8 year android user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience in the store! The order was seemless. Apple never dissapoint me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my dad, he loves it.He says the phone works good, no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente and fast service diecuve was amazing everything works really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iphone model, great picture quality and the color is perfect! Beautiful pink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item perfect condition no scratches and my cousin enjoy this beautiful iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! No issues with this purchase at all. Only returned it because it was a gift & turned out, someone else had beat me to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budget phone for 2025. Been using it for the past 3 years still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace older phone. easy to setup and transfer old phone info to. took less than an hour and up and running. unlocked made it easy to transfer from ATT to Verizon as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome he lived the gift for Father’s Day. It was a good one because he had such an old phone. Now we can all FaceTime together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and seamless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience at Best Buy was seamless. There are folks always ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Apple products. Continue to be impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My I phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone still using it today! Actually using it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Thank you. iPhone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Authentic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic unlocked I phone. I bought it for my dad. And he is happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for grandma

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my grandmother and she LOVES it. She has no issues with it so far and can now FaceTime us grandchildren

    I would recommend this to a friend