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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,142 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone, apples version of a cellular device, works great with music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, the price and quality and the ease to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 5g apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transfer of data from android to apple. Set up easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was great! Phone is great and exactly what we wanted as our kids first phone. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and I am glad it was unlocked so I can go to any carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good, like the color. I bought for my sister she like her new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable source

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy and fast to get in store. Also easy process to get approve with credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up fast and easy. Was in it’s Apple box and new when I opened it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love electronics shopping at Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend Best Buy for buying an electronics as they are best in terms of price, range of products, service - not only at the time of buying but post buying experience as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . Took a while to setup because I had to update a lot of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple had me finally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first ever apple phone and i'm never switching back to Samsung again. iPhone 13 provides me all that I need for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone ! Customer service was great ! …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exce4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple phone of this variant if offering a lot more than its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 13 Wife loves it learning curve tricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love the phone but getting used to it from an iphone 7 is a bit difficult. No physical button and new "features" are sometimes frustrating to figure out. Turning phone off took a youtube search as well as other ways the phone works. Great call quality though! 5G fantastic too. Overall glad she made the move on her birthday to yhe new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from XR so can’t complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering from web. Shipping was on time and price was cheaper than competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box product in great condition. It's like a brand new item but with 50$ off. My nephew loved this phone and it was a great value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great x-mas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great daughter was very excited. Merry Christmas to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great, it was a great deal at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in business! Highly recommend and very knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i was a great experience. Sales representative was very helpful and knowledgeable. Very decent approach . Had a great time and that's awesome experience.

    I would recommend this to a friend