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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2142 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,142 reviews
  • Rated 5 out of 5 stars

    Love the iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it switched from android cuz android antenna is no good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get service! This Best Buy is the best Best Buy to exist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple iPhone 13 midnight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, but I am finding that the charge is depleting very quickly. My phone is only one and a half years old. I don’t think I need to replace it, but I need to charge it more often than I should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone 14

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eh its alright it already slowed down a ton and i needed to replace the battery not even 2 years into ownership

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for my father and he absolutely love it. It is the best phone you can possibly think of for a gift to any elderly person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally switched over to a Apple phone. It is great and I am having fun getting to know my new phone. I know I will learn it all soon and be a pro in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone, I have been using it without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went up 2 levels. It provides everything I need. I was worried about the blue case, but its a nice shade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a quick replacement and super durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing Functions well. What can I say it’s an iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does what it’s suppose to do, which is to work. Just like any other phone. You can text, surf internet, open apps, etc and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s New IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone came in completely new box even they don’t have the word “new” in product description. It was a gift for my sister, she is happy so, I’m happy))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son's 15th bday and my son loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good item. I love it and been used it since I purchased it. The quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitting it while it’s hotttt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get a new screen for an old phone but ended up receiving a refurbished phone for a few dollars more than getting a new screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new phone and loves the color as well im glad i did this purchase! Definitely would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unlocked iPhone 13 makes it possible to operate local in every country i travel into overseas. It makes this international guy local in a local community.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT TRUST BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy has lost me as a customer. Ordered a Christmas gift on 12/9. On 12/12 fedex showed it out for delivery. Never arrived. Reached out to both bestbuy and fedex. FedEx first said it was scanned but “forgotten” to be placed on truck. Then they said they would reach out to driver who no surprise did not respond. fedex sent me an email stating they exhausted all efforts to locate my package but could not find it. bestbuy offered to resend the package, but I chose pick up instead. Then when pick up day arrives, they tell me it is out of stock and yet again offered a reship or refund. I chose refund. They have since said the refund has been sent back to my bank (my bank does not hold funds), and the refund does not show up on the order page. I spent over $700 on this gift and I am tired of the back and forth with bestbuy ! They need to Refund me my money!!! This was a brand new, unlocked phone for my mom for Christmas!! Sad she didn’t get to open a gift on Christmas!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom. I really like the colors. The lady that help me at the store was very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just fine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my stepdad. He had an old home button phone that no longer connected to wifi. It was time. He likes it.

    I would recommend this to a friend