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Customer Ratings & Reviews

Model:
MTPJ3LL/A
SKU:
6507478
$629.99

Customer reviews

Rating 4.8 out of 5 stars with 1447 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the iPhone 15 128GB (Unlocked) highly for its overall performance, camera quality, and battery life. Many customers find the color and slim design appealing, as well as the phone's size, ease of use, weight, and storage capacity. However, some customers have reported concerns regarding heat dissipation. A few customers mentioned the refresh rate as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,447 reviews
  • Rated 3 out of 5 stars

    okay but poor touch screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but quality of screen is poor, touch is not sensitive in some places

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service from Best Buy. When iPhone is on sale, must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service from Best Buy. When iPhone is on sale, must buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in its category.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy the iPhone 16 but because it was used it would not cover my warranty ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but since there is a new 15 pro max it will be difficult to get these once

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product but weirdly slow compared to other iterations of the phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    PRECAUTION IT GETS REALLY HOT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets too hot and hangs.everytime i drive in my tesla the wireless charging just makes it hard to hold this iphone.it feels like its gonna burst any moment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience – Wrong Phone, No Resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an iPhone 15 but was sent an iPhone 14 instead. After weeks of calls, returns, and even buying another phone because I was leaving the country, Best Buy still hasn’t resolved the issue. The wrong phone I returned was sent back to me with a note saying I returned the wrong product—when it was the one they shipped me in error. Customer service has been confusing, unhelpful, and left me with extra charges and wasted time. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. It’s debatable so get a case for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Apple ecosystem on a budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone at a great price. I like that this phone runs smoothly on iOS 26 and that this phone is comfortable in my pocket unlike some of the bricks that are being put out nowadays. Great battery life and the light blue color looks great. Wonderful camera and battery life!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a iphone from thd troy michigan location i take it home and there is no iphone inside only 2 weights with black tape in it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned phone was overheating when not in use!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Siri won’t speak loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok my 13 was better can’t seem to get Siri to speek louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my package February 10th,2026 and my iphone15 box had NO phone inside. Contacted customer support sent in pictures and they wouldn’t do anything to make it right. So disappointed and will not be purchasing again through bestbuy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Restocking Fee Unacceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, did not function properly. Speaker didn’t work. Then I exchanged it and same issue. I was told they’re “new” so I just decided to get a refund. They still charged me a restocking fee. Unbelievable. This definitely changed my view on Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy IPhone Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to activate and transfer data at local Verizon store.Employees attempted this task but were not successful.They never ran into this problem.Returned phone to Best Buy and was refunded less a restocking fee for a defective device.Purchased a new phone from Verizon store with no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok .. not what i expect for all the money i spent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash can worthy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever purchased. The 'swipe system' is the WORST "improvement" that Apple has ever made. My iPhone 7 [!] was much quicker and accurate ... it had a home screen button!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective & Returned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhones starting in 2011 and have had no problems. This one was defective and I could not rely on it working. It was returned and my iPhone 8 reactivated. I later got a 15 from Verizon that has had no problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 15

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it just got stolen and now I really don’t want to pay it back

    I would recommend this to a friend