Customer Ratings & Reviews

I don’t know how to use it. I need lessons. So where do I get lessons on how to use?

Good product. Price could be lower but understand that the Apple products are premium

Great features, exactly what my daughter needs for college

Great device! Gets it job done good picture quality

I bought the blue one and the store gave me the gray one. Wasn’t worth returning since it was a gift.

They gave me their own color. I had to take it back, but I love my MacBook.

The product that was given to me was M3 MBA instead of M4. Best Buy team helped me with the return though. So Giving 3 stars due to this.

I have been a long time Geek Squad member and have always been satisfied with Best Buy until this order placed for a MacBook Air 15-inch sky-blue at the Best Buy Belmar outlet in Denver. None was in stock, so sales rep Fernando ordered one to be sent to our home (80 miles away in the mountains, but the closest Best Buy store). It arrived on time, but when we opened it, it turned out to be the wrong color. We consulted with Best Buy online and were told no big deal, just send it back and they would send back the identical item in the correct color. We returned the item and Best Buy online confirmed receiving it. However, the identical item was priced at about $200 more than we had just paid for it. But I should call the Belmar store because the manager could meet the price we paid. I was given the phone number to reach the store directly. I was told that I should just leave a message on the store voicemail and someone would get back to me in a few hours. I have left five voicemails over a two week period, asking to speak with the manager, or in the later voicemails, any other store reps. I have never heard from any of them. How can this be considered responsive or responsible customer relations? I did receive a refund for the MacBook that was returned, but due to the distance to Best Buy, I have still not resolved the replacement issue.

Bit slow compare to newer laptops should be. Performance is not optimum

This was a gift. So any comments from me would be useless. I haven’t used it.

I liked the computer, but had to return as it did not have enough working memory and speed for the higher end graphic design programs that I was using.

Not really a product. I would recommend unless you’re doing light work for what I do. I need a pro but at Italia you’re getting with a 15 inch screen versus paying 4000 5000 for the 15 inch pro screen that’s a good value. It’s kind of slow and the memory will be taken off even if you get the five 1216 gig configurations or anything like that you’re always

the MacBook itself is what was expected, but I find it irritating to purchase a new computer and have to run an update on the computer before using.

Upgraded from my 2017 MacBook Pro 13 inch to this laptop as my old one was taking several minutes to get anything done anymore. This one runs so fast and the screen size upgrade is such a nice plus! It’s also insanely thin and lightweight, I really have nothing bad to say at this point.

This computer ok not what I expected, won’t get any

I purchased a new Apple MAC laptop under the premise of being able to move my documents currently stored on an external hard drive that used Windows. Disaster.. pictures didn’t move and even an excel document was only half there! It’s going back!

The Mac Book was fine but the scam they sold us on was we would get 150 USD credit if we opened a BestBuy credit and spent 1000 USD or more. We bought this in August 2025 at the Portsmouth NH store and I've called Best Buy several times on this and I just get the run-around. I closed the credit card today and will go to Amazon for my business.

The MacBook exceeded my expectations. It’s incredibly fast, lightweight, and the screen is crystal clear. Battery life lasts all day, and multitasking is seamless. Perfect for work, creative projects, and everyday use. Absolutely worth it!

Light. Bright. And Amazing! Best laptop for a business owner and a student.

Have not started this yet due to illness recovery.