Customer Ratings & Reviews

Horrible experience with best buy! They have lost the device while shipping it to FedEx. They refused to help and the delivery kept delaying fore more than 3 times. Although they were aware of the issue they refused to help for 12 days! I even went to their branch and they told me we know that the device is apparently lost but we can’t help you. They have rejected 3 refund applications, and costumer service refused to connect me to the back office to seek help. After informing them that I am willing to file a lawsuit and contacting them on instagram they finally processed a refund! Wasted 2 weeks with them without the laptop or my money. I do not recommend.

Is average for the hype. Good hardware and display. However, it is quite slow and the software is bad. I prefer the Microsoft.

Malfunctioning after having it for 35 days, with minimal usage.

Having great difficulty attempting to transfer my files.

The package looks so dirty and being squeezed, package peeled by some tape, very disappointed.

I recently purchased the new MacBook Air and it has exceeded my expectations. Its sleek design and lightweight feel make it incredibly portable, without sacrificing performance. Powered by the M1/M2 chip, it effortlessly handles all my daily tasks from web browsing to more demanding applications. The battery life is outstanding, easily lasting through a day of use. While it's an investment, the MacBook Air proves to be a reliable and high-performing device, perfect for both work and leisure. Highly recommended for anyone seeking a blend of elegance and power.

N/A no review i did in the other question this is what I am talking about don’t ask me a question with an other question.

it is too big for many bags, so it would be better for you to consider if you really need a big screen.

The black Friday price wasn't worth the hassles of pickup. Plus, the refurbished unit was missing a power brick and cable. What seemed like a bargain turned into a lot of grief and aggravation.

so hard to get used to it if you been using PC for long time , you will have hard time .

I feel it is slow compared to MacBook air m1.I never felt my m1 air slow

It functions good but disconnects itself as you work with the laptop.

Ordered it online through Best Buy on Black Friday and still haven’t received the order. I’ve spend 8 hours on the phone and at store and still no help or resolution. Status was noted as hazardous since it has a battery and then requires a signature from Beat Buy to ship it but nothing has been resolved. Buyer beware when ordering online as the customer service is horrible and your left to fend for yourself to make anything happen. Never ordering online again from Best Buy! Now I just trying to get it cancelled and my money back which you’d think would be easy but they won’t refund me yet at this point.

It’s good but still no touch screen so it’s extremely hard to adjust, coming from a 300 basic laptop.

I like it but not all what I expected to get with the purchase

Returned for a 16GB 512GB. Shame on Apple for putting a terrible base configuration out there with the M2.

it was a big mistake buying a laptop here. Constantly slows down, iCloud and applications are not updated, it is impossible to enter applications, almost not a single application works normally, NOT ONE! Telegram hangs for months, with photos the same, you need to change browsers to make it work. I contacted the store twice, no help, the warranty was very short now it is clear why, because the goods are clearly in poor condition. I do not recommend it.

Returned the air - could not use most of the apps I needed.

Not even a year into using this the screen has started going out after no drops or other issues. Unfortunate.

Another Apple. MacBook is MacBook, Apple is Apple. Nothing more.