Customer Ratings & Reviews

Amazing product, I love the seamlessness of the apple products and being able to use my phone from my computer

I got exactly what I wanted. I am glad I finally changed my MacBook.

Great laptop i loved it all the features are the ones i needed

Got for better price. Original product and as expected apple rocked it.

I am very happy with my new laptop. It replaced my old, 2026 macbook pro.

I was able to price match this for $1399. I can’t think of any other computer that gives you so much value.

Upgraded from my Mac air laptop so clear and fast it was great purchase

Impressed - solid - if you love Apple Laptops this one is well done in every aspect

I love this laptop very mindful very demure. If you’re thinking about it just do it!

Love the new MacBook Pro I purchased, it works so well with my other devices and is really essential to my business.

Got it to use Fusion 360 cad software on the go and it runs it flawlessly!

I've never had a MacBook before. It's an amazing experience—nothing but compliments, no complaints at all.

Sturdy and reliable, helps me get my job done and has the ability to play games as well. I’m glad I purchased it.

I absolutely love my MacBook Pro. The features and everything else

Best buy the best electronic shop market in the world very professional staff and very clean shop market.

it was a wonderful experience,the personal was great and helpful

Jordan was great! And all together the deal was great!

Just had the worst customer service experience of my life here. I bought an enelx juice box ev charger here, and the company that manufactured that product abruptly decided to leave the North American market. In doing so, this charger is now useless because the app the it operates through was also discontinued and unsupported. The product was still under warranty and both Dani, the geek squad agent, and Sadye, the general manager of the store, refused to give me a refund or even store credit. The worst part about it is that the both couldn’t have cared less, nor showed any empathy or understanding at all for the situation. It just shows the culture of the store and the company as a whole. It doesn’t make sense to me, especially from Sadye, the general manager’s perspective. I’m sure as a GM she’s offered stock compensation, which has historically been down during her tenure, while Amazon has been up. It’s no wonder why Amazon is taking their market share - it’s poor customer service and bad company policy at the ground level. I bought my new charger from Amazon, which has a much better/safer return policy. I wouldn’t say I’m 100% never going to shop here again, but probably not as long as I can help it. And this is coming from a person who has spent tens of thousands of dollars at Best Buy - my company has an account with them! It’s clear Amazon is the better retailer for their superior customer service and policies. Because of Best Buy, this store in particular, I had to buy two chargers instead of one, and pay twice to have them each installed, which costed me about $1800 more than it should have. Honestly, the worst part about it is they made me take the charger with me when I left - they couldn’t even due me the dignity of disposing it for me

The sales service of the clerk is very clear and patient.

This is my second macbook and I love it! Also, the color is great!