Customer Ratings & Reviews

The woman who helped me was the absolute best! Needed a last minute laptop for school. Went in there wanting the air and left with a great deal on a MacBook Pro!! So informative and helpful. I usually never would open a credit card for a store. Her help made me 100% certain I will only be shopping at best buy for electronics. Easiest decision ever

The employee proactively reached out to me and help introduce all products relevant to my need. Very patient. I purchased a cell phone for senior and Apple laptop.

Product feels flimsy and keeps crashing. I rarely write reviews, but I felt compelled to share my experience. I purchased the MacBook Pro expecting premium performance and reliability, but unfortunately, it fell far short of the hype. From the beginning, the price felt steep, but I justified it thinking I was investing in a top-tier machine. What I got instead was a frustrating experience. The device runs hot constantly, the battery life drains faster than expected, and basic tasks sometimes cause lag — things I never expected from a “Pro” model. Even worse, I found the keyboard uncomfortable to type on for long periods, and some of the features I thought would be game-changers (like the Touch Bar or limited ports) ended up being more annoying than helpful. For a laptop at this price point, I expected far better quality control and user experience. Overall, I regret this purchase. I feel like I paid more for the brand name than the actual performance. Definitely not worth the money, and I wouldn’t recommend it to others unless you’re deeply tied into the Apple ecosystem and can overlook the flaws.

Bought my last MacBook Pro back in 2014, what an upgrade the latest version is. I love that they have added the power button as a fingerprint to login if wanted. Love the bigger screen, migration assistant is awesome with transferring from old to new. Worked perfectly. The only con is I wished they had configured the power cord to match iPhone & iPads and not as a magnetic type cord.

excellent Mac Book very fast reliable and unique. Easy to sign in

Overall great purchase. So. Loves how it runs. Would purchase again

Battery life is good easy to use really like this laptop for personal and business use.

I gave 4 stars because it’s a heavy machine. I have used air so I am used to sleek light machines.

Fast and best, good one so far. One of the best when it comes to performance

100% recommended and its viable to be able To have it

Great computer. It’s for my son who will start college in the fall.

Good price, good service and delivery. Happy to shop at Bestbuy.com

This computer is perfect for students and teachers.

Good! Very good! I really enjoy it! So fast! Beautiful!

Levels above everything else I love my MacBook Pro

It’s good, but there is some app that can’t be downloaded on it

Great product. The speed is priceless. This is my 3rd MAC

Great laptop! In love with the black color and the display.

I wish I had got the 16" but that is the only thing I would change if I did it over.

Very smooth and bery fast. The laptop looks amazing!