Customer Ratings & Reviews

No blemishes and with my total care membership everything was set up quick and easy. So happy I looked on the app first.

Thanks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Really high quality machine. Is expected from Apple. Runs really smooth and the audio is top notch which verifies some reviews about MacBook Pros. Runs a bit hot so make sure you let it breathe. Screen is sharp and well lit. It's "Certified refurbished" but seems almost like new.

It's good value for the price. It's adequate. I only had it for 6 weeks and the shift button is already stiff and sticky. Beware if you are trying to purchase Applecare+. Apple does not consider this laptop to be an "Apple Certified Refurbished" device. *Quite poor, but average to fair battery life. Mine said it is JemJem Certified Refurbished: https://www.jemjem.com/collections/refurbished-macbooks

I am blown away with the condition of this MacBook Pro! It is like a brand new out of the box computer. The only complaint I would have is the quality of the charger it comes with. But with the huge amount of money I saved I was able to get a better charger.

I'm really excited about my new computer! It's an Apple, and this is my very first one. The design is sleek and modern, and the performance is outstanding. I love how smooth everything runs, from browsing the internet to editing photos. It's truly a great addition to my tech collection!

Ay Love You My Speak Is The Best shopping. I do Thank You Best Buy. I’m Very Happy.

This purchase I made is awesome and I love it. Practically brand new for a great price. 10/10 satisfied do doubt I will buy it again

El precio accesible, tiene buena resolución, estado mejor de lo que pensé .

Well maintained device, the refurbish process kept it clean and ready for my use. Quick delivery, as well as a newly provided power adapter.

Not as good as I expected. Gets hot after using a while. Battery life not good but as well as expected for used item. But all all it’s handles what I need to do only need more battery life would be good

I recently saw this model refurbished from Best Buy for a really good price. Since i am a total tech member i purchased it wirhout any worries because i know Best Buy takes care of their total tech members if the item came delivered and it was damaged or did not work right. The Macbook pro is just as good as buying a brand new one.

This a quality laptop. Even though this is an model older it still has plenty of ram and processing since it is a MacBook Pro.

I am very happy with the performance of this laptop.

The laptop is beautiful! The cord I received with it was not an Apple cord, and it broke within 24 hours. I took it to the closest store and they exchanged it with an aftermarket charger. Hopefully this one doesn’t break. Brandon told me if there were issues to see him.

This MacBook is really nice and fast compared to what it's replacing which is 2015 MacBook Pro. It has more space and especially the battery actually last a good while. The touch bar and fingerprint lock are really nice. I also got it a week sooner than anticipated so really happy overall.

The MacBook works great. The only problem is they gave me a used charger that didn’t work

Was very surprised and please with this purchase, was in very very good condition. One thing I did find disappointing was on inital operation, random unknown folders would be added to the home screen/desktop. had to wipe the OS and reinstall, since then I have had zero issues and it runs smoothly.

We bought this computer because it was Certified Refurbished. We only had it a month and the battery started failing. A new battery should have been installed as part of the refurbishment. That obviously did not happen. I am extremely disappointed with Best Buy. Do not waste your money buying one of their refurbished computers. The Apple store said it would cost me $700 to replace the battery. I should have just bought a new computer to begin with.

It’s a refurbished item so not expected to be at 100!