Customer Ratings & Reviews

Great service. Fast, friendly and knowledgeable staff

I would give negative stars if I could. I purchased an iPad for my dad for Father’s Day. The night before I applied for a Best Buy card to take advantage of their 18 month interest free financing. I was immediately approved and my order was paid for and processed for an in-store pick up the following day.. Upon arrival at the store the following day, the iPad and accessories I purchased were not able to be located, then at checkout I was told there was a financial issue with the credit card, despite the documentation provided to them that I was approved and the items were paid for. They attempted an I attempted to call the credit card company, and no one answered. The associate there then suggested that I cancel my online order and purchase the items in store using my drivers license to look up my credit account. If there was a financial problem, attempting to purchase the items in store using the same credit card number should have experienced the same financial problem, but for some reason it didn’t. I canceled my online order, and re-purchased the items in the store, only then to discover the store price was more than the online price. What was supposed to be a 15 minute pick up, turned into 3 1/2 hours in the store due to various complications. The manager finally agreed to price match the online order price, and even suggested that I contact customer service for additional compensation. Upon receiving my credit card statement, it appears the price was never adjusted. Today, upon contacting customer service as instructed, I was told that they are unable to help or provide any compensation.

Goes perfectly with new iPad Pro 13 M4. So nice to use.

Awesome barrel roll feature very accurate when drawing.

It works very good sound is very good and enjoy using it

Nice pencil great features just a bit bulky. Which it had a softer pen to screen touch as well. But all in all it’s a great pencil.

like using pen keeps fingerprints off ipad screen.

The new feature on the Apple Pencil pro is amazing!!

A little difficult to get used to the functions of the pen. Doesn’t come with much instructions.

received good condition and i like very much and i just started to use it

Works fine, tip sometimes doesn’t work, all in good product

Does not work with all IPADs. very disappointed. I liked the features I read about.

good product, but isnt as seamless as I need it to be. Skips strokes and can get really annoying to use once in a while

The whole process went smoothly, from purchasing the item online to having it ready in store for pick up

It's has loot of customizations we have to do it, to make most out of it

works as advertised, the tip seems to come off maybe too easily.

I like it over all one of apple best product and feel like a actual pen

I have an iPad Pro, you think it would use an iPad Pro pencil. Nope not this model. Apple why? Let’s not call it pro pencil if it does not work with all models!

its ok but not as useful as I hoped it would be. Could be I'm a luddite.

Good but can be improved. Until then the best apple pencil.