Customer Ratings & Reviews

My hand wasn’t steady enough, no drag on the pen when you write.

The inability to determine if this pencil was compatible with my ipad was ridiculous. Not only was it not compatible, the return date was missed. So I have a paper-weight. Another reason not to buy at crap-buy.

“Great quality, easy to use, and worth the price!”

My item has been awaiting pickup for 7 days!! The FedEx location is only 4 hours from my home! How is this considered an acceptable delay???

Bought this end of May and didn't even last a month before it stopped working. Took it back in and exchanged for a new pen and works fine now.

I’d recommend you go pick up in store. I didn’t receive it. They delivered to the wrong address and now it’s lost. RIGHT BEFORE CHRISTMAS and still dealing with them! They also are giving me a hard time with getting my money back.

I bought it but didn't fit with my Ipad. So, I returned and bought Pro.

I bought an apple pencil pro for my daughters ipad 10. I waited less than a month an they wont let me exchange it. No go. Its not capable with her model.

Make sure when you are purchasing this it is compatible with your iPad. When I bought my iPad best buy suggested buying the pro pencil with an iPad it does not work with.

The Apple pen i was recommended did not work with my Ipad i bought for my daughter. It was a lot of money and sad to have paid for it even with Best buys geek squad help.

Ordered this along with an iPad and other stuff and was stolen by the people who delivered it. Best Buy did not help me at all and I had to put a dispute with the bank for the $1100 order.

I returned the item to the store unused. Store failed multiple times to return my call regarding an issue. When I retuned the item the clerk said we don’t take calls they go to an outside phone center. I called the number in front of him and stated that the person on the other end, and that person confirmed he was in the Franklin /Brentwood store. I asked for a manager Jeffery to call back several times and my request fell on deaf ears.

It was a Christmas gift for my daughter so when she returned home from the holidays she was excited to open the pen and use it. We’ve been trying to get it turned on for 2 days and nothing.

Was great when it worked, then randomly broke and won’t start charging again when connected to iPad. Says it’s connected for a few seconds then disconnects. Very disappointed, usually Apple has high quality products.

If you want to earn the right to be able to track your pencil tyen plan on spending 10x the price for a new iPad. Apple is a joke. Im glad my decision to only use reasonably priced 3rd party accessories was validated.

It doesn’t work with all iPads with magnet only certain versions- you never truly own an Apple product they always keep control of it

Best Buy sales guy didn’t have a clue and sold me the wrong one. Even argued with me when I said I don’t believe that’s the right one. Lovely customer service fail.

Does not work on majority of iPads. I did not check the compatibility and ordered. Now not able to use the pen. 0 stars to Apple

Doesnt work with 10th generation. So frustrating to find out after purchasing together with the ipad i purposely bought it for.

I purchased an open box option, with curbside pickup . So , when the employee gave me the pencil I never once opened the box and to my surprise when I got home it was not inside ! I have tried calling them and they dont pick up at the pacoima location. Now i have to go in person and waste my time and explain that its missing . Im so upset since i needed for work .