Customer Ratings & Reviews

I bought the pencil as an open box and when I tried to use it, it appeared that it was already registered by another user. Best Buy offer it inspected and without a lock, but that's not true. Unfortunately, I don't live in the USA to return it in-store.

Pencil is awesome and works as intended. Store said they didn’t have any open box items so I paid the new price ($99 on sale down from $120). When I picked it up there was obvious signs it was an open box restocked item. Not sure what game Best Buy is playing at so check your boxes. Rating is for Best Buy’s shady practices.

I purchase a refurbished iPad Pro Pencil. It is not working, will be returning today

Return the first one to get another one that still doesn’t connect to my iPad. The employee said it is compatible

Brand new open box Apple Pencil pro. Pen does not work at all.

Not comparable with I pad had to return to store 2 times

I ordered this product to be delivered and it was supposed to be here in two days after a week I tried to get my money back with no luck, I was told to call my bank and have them initiate the refund process which I’ve been told with tak even longer. I’m not saying the product is bad but from this one experience I will never order anything from Best Buy again.

Don’t buy it if you have a iPad 10th generation Do nottt

I bought excellent condition, but I got the fair condition

I can not review this product as the box was empty. The box was not wrapped in plastic, which should have been a heads up for the Best Buy employee and me. However, I didn’t think much of it but when the box was opened, no pencil.You would think Best Buy would make sure there is a pencil in the box when it is returned. If it wasn't a returned box, then some employee has the pencil.

The device connects to supported Ipad but does not charge.

Had to return not good quality and it was not wirking with my ipad

If you do not have good had writing it has many errors. May work for some one with steady hand.

Purchased Apple Pencil 2nd Generation. It doesn't work.

The tip has disappeared. Can I still return it? I charged it to my Best Buy card.

Just bought the pencil and already have to replace. It is not covered by the Apple Care Plan.

Had to make a return because the first pen wouldn't connect to my daughter's ipad.

Don’t recommend unless you get the newest latest iPad model will not connect with any model

It didn’t work and since it was for my daughters iPad and she doesn’t live with me she kept on forgetting to bring it to me

The primary purpose of an Apple Pencil is to facilitate drawing, which necessitates pressure sensitivity. However, it is regrettable that Apple has discontinued this feature in the Apple Pencil Pro. Consequently, I am compelled to return the device.