Customer Ratings & Reviews

Please read description it only works on some devices

Didn't connect so I has to get a new one, had no problems getting a new one though

Loved my gen 2 pencil.. ugh I’m not sure if I’m too old or if it’s just such a stark difference with too much going on

Seems to work intermittently very frustrating , when it is working it’s good Sorry I bought it

Only works with 2 ipads. Compatibility info should be disclosed more openly to consumers.

Unfortunately I never got my item becuase it was stolen so I can’t give an actual review but I tried one out before and it felt good to write on

It’s not a bad product I just couldn’t use it for the type of iPad I had

It states that it can be used on any tablet but would not connect.

Not enough instruction out of the box on how to use it.

I paid for same day delivery. Best Buy “delivered” this item at 11:18 in the evening without ringing or knocking. When I could not find the package in the morning, their agents lied multiple times promising to resolve the issue with a refund or replacement. Then a week later Best Buy emailed me they WOULD NOT REFUND OR REPLACE the item. They are happy to sell you the product, but they don’t care what happens after they have your money. They allow their agents to lie to customers, wasting customer time and delaying bad reviews. If a customer dropped a return off at Best Buy’s curb in the middle of the night, would Best Buy expect the item to still be there in the morning? If the item was taken, would Best Buy eat that cost? I don’t think so, and yet they dropped something on my curb in the middle of the night without ringing the doorbell WHEN I WAS HOME and they expect me to take the liability. They are far overreaching the bounds of fair business practices and miles away from anything resembling good service. Disgusting company.

Esr version will suffice. It gets the job done. Check it out.

I bought this pencil and it stopped working the day after the return window closed. I cannot get it to even recognize on my ipad. I have tried to reset IPAD, Repair and nothing.

Bought through Best Buy because of fast shipping, but received the wrong item and the time it took to receive/return and get the correct pencil took longer than just going through a different retailer. I don’t typically buy from Best Buy, and probably won’t in the future, but they did have good customer service and corrected their mistake.

Bought the Apple Pencil pro and the tip was already shaved down on one side after using one time.

My item has been awaiting pickup for 7 days!! The FedEx location is only 4 hours from my home! How is this considered an acceptable delay???

My hand wasn’t steady enough, no drag on the pen when you write.

The inability to determine if this pencil was compatible with my ipad was ridiculous. Not only was it not compatible, the return date was missed. So I have a paper-weight. Another reason not to buy at crap-buy.

I’d recommend you go pick up in store. I didn’t receive it. They delivered to the wrong address and now it’s lost. RIGHT BEFORE CHRISTMAS and still dealing with them! They also are giving me a hard time with getting my money back.

Bought this end of May and didn't even last a month before it stopped working. Took it back in and exchanged for a new pen and works fine now.

“Great quality, easy to use, and worth the price!”