Customer Ratings & Reviews

I bought the phone for my younger sibling. And buying it from Best Buy was not only convenient because I could choose the carrier I wanted. Since day one the phone works great and it came as if I had purchased it straight out of the Apple Store. The battery life is great. My brother uses his phone for multiple things like games, music and YouTube and it can last him all day. The camera quality is also nice. I have the iPhone 14 and there is not much difference in the camera quality. Overall the display is great. Very smooth. And I love the color.

It was a good purchase, it arrived in good condition and works well and excellent price

I'm not a fan of Apple products or iPhones but I needed one in order to stay in touch with my athletes and coaching staff more efficiently but I still own and love my Android. It's been a decent phone and has served it's purpose well but the battery drains fast when playing videos.

Used phone but in good working condition. Good display, good camera, good sound

Phone like new. No issues so far! No scratches or deficiencies. Good deal!

Purchased for my mother. Looks brand new. Works great. Connected to my mom’s I-Pad super quick. She is very pleased with the phone and the price. Shipping came earlier. Over all pleased.

Working perfect at a fraction of the full price. I wouldnt buy it agin for sure.

Excellent condition, great product at a good price

I feel like sometimes when you buy things used or refurbished it can be hit or miss. I bought this phone and about 10 months into having it the sound stopped working for calls so in order to talk on the phone I would have to have the phone on speaker. Other than that the phone was great!

The phone is in great condition and working order, exactly as it was listed.

For being a pre-owned iPhone. It was in great shape. Works great. Was able to add to my phone plan pretty easily due to it being unlocked.

this was a great iphone we got from Best Buy. We always worry if we are getting a good used phone, but Best Buy is a trusted place to shop for used iphones.

Purchased pre-owned in excellent condition back in Aug 2024, its now Mar 2025 and it’s tip top, no issues.

We were looking something used for our daughter and we couldn’t be happier. It was in pristine condition and has been working great over the last two weeks. I would definitely recommend it.

I’m still using it and still plan to use it up until the year 2027 when it discontinues in general

I’ve had mine for almost 2 years now. It came in great condition! Very satisfied

needed an extra phone to add to my service but didn't want to pay full price. this was perfect! works great. looks brand new!

It is in a near new condition. No cracks, no late delivery’s. Good quality and fast charging pace. Would recommend.

I purchased this phone as a gift for my Mom. It looks just like new, no scuffs or scratches and it was fairly easy to set up. Just wish it came with the original accessories. Comes only with a generic cable. All in all a very good buy, and my Mom is very happy with it!

Purchased it because I lost mine just days prior. It hasn’t given me any issues, love it so far.