Customer Ratings & Reviews

I love my iPhone 12. I have no problems with it. It’s preowned so it has some scratches on the sides and back around the camera but I put a case on it and it’s fine. I also got a screen protector on it. The screen was perfect and I drop my phone a lot so I don’t want it scratched up so I put a screen protector and case on it. And yes it is unlocked I use mine with my current service provider which is straight talk and had no issues getting it activated and my number switched to this phone. My battery health is at 85% so it does need charged like twice a day but I ordered a I walk off of TikTok shop which plugs into the charge port of the iPhone and can go in my pocket and charge it. I love this phone. No issues at all. Great camera quality.

Phone was in excellent shape. Everything works. Made my daughter very happy.

Working perfect at a fraction of the full price. I wouldnt buy it agin for sure.

I like my dad loves the phone work perfectly The best

This phone comes as advertised! I got this for my daughter (I am an android guy) and she really loves it. What I love is it looks brand new and works like new; the price was about half of a new iphone 13 128G.

Excellent iPhone! Highly recommend great service fast shipping perfect

I bought the phone for my younger sibling. And buying it from Best Buy was not only convenient because I could choose the carrier I wanted. Since day one the phone works great and it came as if I had purchased it straight out of the Apple Store. The battery life is great. My brother uses his phone for multiple things like games, music and YouTube and it can last him all day. The camera quality is also nice. I have the iPhone 14 and there is not much difference in the camera quality. Overall the display is great. Very smooth. And I love the color.

A much needed upgrade to my eleven. I was hesitant at first being a used iPhone, but it works extremely well. You’d never tell it’s second hand. I will definitely buy another used phone from Best Buy.

I bought this phone because the phone I was using was an older phone. Glad I was able to purchase this phone at a reasonable price. So far so good.

It was a good purchase, it arrived in good condition and works well and excellent price

Used phone but in good working condition. Good display, good camera, good sound

Phone like new. No issues so far! No scratches or deficiencies. Good deal!

Basically brand new for less $$, very happy with Best buy and they're pre-owned products, this is the first of many kinds of those purchases

Once again Best Buy comes through with a high quality affordable refurbished Apple device. This is the 2nd of 3 refurbished Apple products I bought this year from Best Buy. I trust their tech and will continue to into the future. Thank you BB.

I'm not a fan of Apple products or iPhones but I needed one in order to stay in touch with my athletes and coaching staff more efficiently but I still own and love my Android. It's been a decent phone and has served it's purpose well but the battery drains fast when playing videos.

I feel like sometimes when you buy things used or refurbished it can be hit or miss. I bought this phone and about 10 months into having it the sound stopped working for calls so in order to talk on the phone I would have to have the phone on speaker. Other than that the phone was great!

Excellent condition, great product at a good price

I purchased this phone as a gift for my Mom. It looks just like new, no scuffs or scratches and it was fairly easy to set up. Just wish it came with the original accessories. Comes only with a generic cable. All in all a very good buy, and my Mom is very happy with it!

PHONE IN GOOD CONDITION AND WORKING WELL. NO COMPLAINTS

PHONE IN GOOD CONDITION AND WORKING WELL! NO COMPLAINTS