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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $479.99

Customer reviews

Rating 4.3 out of 5 stars with 32 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers recognize the excellent overall performance of the pre-owned iPhone 14, with many praising its functionality and ease of use. The phone's camera quality also receives positive feedback, with users highlighting its ability to take clear and wonderful pictures. The condition of the phones is described as being very good for pre-owned devices. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in perfect condition! No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best phone my daughter she loves it thank you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save money for phone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have too many reward dollars here that soon to expire and you don’t want to buy some random appliances which you don’t really need. This is a good option to use the reward dollars + you can trade in your old phone too. No scratch nothing, can’t find any flaws outside. Inside is just another iPhone, allow need to do is run the update, transfer my stuffs over. Everything works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes her phone it one of the best she's had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time for an upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter for Christmas. She loved it, especially the 256GB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great buy. Will upgrade my other phones later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I don’t have any problem with it, and I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was a BUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less Than A Year And It Crashed. I’ll never buy refurbished again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken phone - Not Certified like they say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones speaker was broken. Went to Best Buy. They said it was sold in 1976. Ok. Dentist Apple. Apple sent us back to Best Buy. Had to buy a new phone. Completely ridiculous, NOT A certified phone. Nor was it checked for problems before it was sent out. Don’t buy a used phone from Bedt Buy……………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got the wrong phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong phone, sales person wasn't paying attention.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience trading in my old old phone and getting this new item. Works great and no issues. The staff were wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pre-owned iphone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my network and is in very good condition for being a pre-owned device. My daughter was ready for an upgrade from her iphone 11.

    I would recommend this to a friend