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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 956 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 956 reviews
  • Rated 4 out of 5 stars

    Gradually getting used to iPhone SE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone. I wanted small but now I do feel it's a tad too small. A And with no manual or info of any sort, and being my first iPhone, there is a learning curve. Not everythijng easier than Android!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived quickly and looks brand new. Everything is in working order, this was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Used Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Feel better buying from Best Buy than from a stranger on Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very clean packaging was good and not damaged

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grwat Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the SE. Its still a great phone for a reasonable price. Perfect for your teen that is getting his/her forst phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition, great phone. 100% battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, perfect phone. 100% battery health. Very happy with purchase. Came with iOS 15 and I left it there since it's an older phone. Have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone workes great using best buy prepared phones I was able to get my whole family iPhones

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Geek Squad can’t identify a defective battery?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used iPhone SE that had been examined by the Geek Squad and approved for resale. When I opened the package and turned on the phone, I INSTANTLY realized the battery is faulty and needs replacement. How can the Geek Squad not see the battery needs replacement? If they do see the battery needs replacement, and don't notify the purchaser, they are engaged in shady business practices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Review of Pre-Owned iPhone quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box had everything I needed to get started. As far as Best Buy ensuring pre-owned item was good quality, I am very happy. Not a scratch or mark and battery was 100%. I did an online order and item was ready for pickup when I got there. This item meets the exact need I had, and I got a sim card for Tello which works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the money. Very happy we purchased this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was like new. I love the smaller size of the SE. I will never go back to Android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Apple phone. Fits great in hand and the updates work great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this item is great just the battery is a little spotty

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition for a refurbished phone! Bought for my son and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    preowned iphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I could still buy this Iphone. It's in great condition and I was able to purchase and pick it up in the same day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome and everything the store promised it met. I will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good upgrade from the phone they had prior.. She was happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone condition good phone condition good phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the item which is perfect. I would recommend the purchase to others seeking an affordable smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the price and cell phone is easy to use. I am very happy with te iphone se

    I would recommend this to a friend