Customer Ratings & Reviews

It’s very handy came in good condition same as advertised on the page

I had no problems with it and it worked great! It was in great conditions.

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

This is my first time buying a pre-owned phone and I am super surprised by the quality! You'd never know it was preowned except it doesn't come in the original box.

Works really well and i have not had any issues with it

Great phone! I am really enjoying it. I would recommend.

Love the phone works perfectly find and don’t give me any problems

Like new flawless great phone, great service a++++

The phone works great I haven't had any problems I am transitioning from a google phone to an iPhone and I am very pleased.

Great phone works amazing has no problems at all honestly like if it was bought brand new.

The phone was in great condition when bought, no damage, and appeared to look brand new.

Phone is in perfect condition. No scratches and battery life good.

Great phone for the price and extra perk they sent the 128g. Some minor scratches on the screen but all in all great choice!

Bought this I phone from Best Buy and it works great. No complaints.

Great looking and performing phone all my friends say I made a great deal

Still havnt cracked screen I’m surprised it has lasted this long I

Nice refurbished phone. Great performance for iPhone XR.

I will ups highly recommend a pre owned iphone over a brand new phone! Cost is much lower and phone works perfectly!

Everything about this phone is good . I will recommande it to my people to buy.

The xr I phone 10 refurbished was an excellent value. Grandson broke his old phone so excited to get replacement .