Customer Ratings & Reviews

It worked perfectly! I was scared it wouldn’t work but it definitely felt like new!

Easy to set up with new carrier. Very good value for the money

Great buy at a great price.my sons first starter phone.

Phone was significantly scratched and absolutely filthy. Definitely not what I was expecting when I could have purchased a reconditioned phone from Apple directly or any number of other vendors. On top of this Best Buy will charge a restocking fee even for "refurbished" items. Was told there was no restocking fee before I ordered for open box and refurbished items (that is not true or at least not applied consistently). Complaint to the Best Buy fell upon deaf ears. This is obviously not an isolated incidence based on past reviews, which I admit I should have paid more attention to, but figured I could make a return assuming these were isolated issues. Would recommend purchasing from somewhere else that has a much better policy.

Great phone! Got it for my mother for Christmas 10/10

it is awesome i am in love with this phone thank you so much

i love my phone it came one day late but no scratches no dents on the phone and i connected it to tmobile.

Definitely in Perfect Condition , Great and Fast Shipping along with it .

Great purchased, the smallest scratch like pinky nail length overall works amazing and looks new.

Works great, just like the one I use to use, would recommend to friend or family member

Came in great condition cant complain attt allllll

Got this as a Christmas gift for my husband and he loves it! It is flawless! Great buy!

Awesome, my mom and dad really like their phones! Best way to go!

Excellent performing device who want flagship features for a middle of the road price!

Love this. Not a scratch or dent on the back or the screen. Beautiful phone.

The phone hasn't been used as of yet. I have set it up and tested the basics. It appears to be a great phone. My grandson is going to love it.

I’m so glad we decided to get a discounted refurbished phone. We haven’t had any problems with it yet. Just had the phone for two weeks but so far so good

Works wonderfully. It works just like new. It is a great deal.

The phone feels new, minor (no) scratches. The maximum capacity of the phone when I got it was 88%.

The iphone arrived with some scratches in the front glass . This was very disappointing as the price was quite expensive. Best buy should compensate for selling a semi-damaged phone.