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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,683 reviews
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandmother, she had never had a smart phone before this one and she loves this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect it to be very clean and looks like a new phone from a box. The only thing that it came without its original box, but who cares if it’s clean as such. My daughter is very happy with her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verry good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase . Phone exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent user friendly phone, cost effective with all updated features and apps. All purpose with durable battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone xr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've been using it, I haven't had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Scratched iphone due to not packed securely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not packed securely. Got scratches. to irritated to exchange it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for it being refurbished and it is unlocked. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    macOS Monterey includes powerful new ways to connect with others, accomplish more, and work seamlessly across Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Pre-Owned IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Great customer service. I don't remember the Girl's name who helped me but she was wonderful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife she loved it so much thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a fantastic , gently used iPhone with 3times the memory my old S6 phone had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandsons award

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work just like a brand new one grandson would think its new if he didn't watch me buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Nice display and great camera. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched everywhere looking for a reasonable priced phone after mine just stopped working. Thanks Best Buy for having items in my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came prefect no scratches the only problem is that the speakers came dirty and only one works but its really loud so theres no problem!! also the charger isnt apple!! i love it i would recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is one of the best Apple has ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before upgrading, and knew I wanted the XR. I also trusted Best Buy to sell a reliable used phone, which seems to be the case in the early going. Had to wait several months for this phone to be in stock, but it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, it is too early to give a full 5 stars yet, i hope that battery life will be a good one on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purvhase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Not a single scratch on it. Only concern is the brightness of the screen got dimmed suddenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 to XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iPhone 8 and moving up to XR is so different.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Speakers busted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and in good condition for a used phone EXCEPT the speakers don’t work at ALL:(

    No, I would not recommend this to a friend