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Customer Ratings & Reviews

Model:
7 32GB JET BLACK RB
SKU:
6305510
Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 560 reviews
  • Rated 5 out of 5 stars

    Iphonr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iphone was very good and like new it works very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cracked screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well but there was a crack in screen in the corner. Too close to the holidays to return it, I guess I’ll relay on a phone case to cover up the crack.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    TERRIBLE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for maybe 3 months and was okay but phone hardly works. Apps won't open. Cant make phone calls. Cant use the screen half the time. Honestly stay away from this product! I want a refund for this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone bought for my granddaughter now im gettin my grandson 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well my daughter loves it! Didn’t have any problems setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I ordered this as a replacement phone for my son since it was less expensive than fixing his broken phone. Looks new and worked as soon as he put a sim card in.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Scratches on a used iPhone 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large scratches on the used iPhone. Expensive for an iPhone 7. It was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works just fantastic. It does no lag it’s speed at all, and it is in great cosmetic condition. 32gb of memory is also a great plus for my storage. Price was very affordable. I love this iphone7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone-No Accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfect! I am very pleased with the phone. However, I received a non-Apple certified charger which means I had to use my own. No earbuds came with the phone, and because the connector is different from the previous model you will need to factor in purchasing them on your own. I would definitely purchase with Best Buy again as I trust the company and I am happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with multiple cracks on the screen, and there's a problem with the sound. It functions well, but occasionally have to restart it due to the sound issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would go a more reliable and reputable route, with buying a replacement phone for my son, so we used the Best Buy website for ordering. It was nice it arrived a day early however, the phone never worked. We tried starting it up at our phone service provider, which was unsuccessful, then drove to Best Buy for trouble shooting, only to be told that the phone was defective and it is a known and common problem for the I phone 7's to have issues starting up or be defective. We were refunded the same day the phone arrived. Total waste of time. Buyer beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone 7 battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought iPhone 7 for my 10 year old cosmetically phone was fine the battery was operating at 70 percent capacity and needs to be replaced... I should have bought elsewhere

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone 7 pre owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected.good condition.Color black. Everything seems to work so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    IPhone 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t last now I need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that anyone’s looking for a long lasting and better mobile. You can chose this iPhone 7, it’s great for office work, calls, and many more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaer display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is offering everything we hoped it would. The gold color is nice too and battery life has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom had an iPhone 6 and needed a new one to be compatible with her watch. She doesn't like the new phones so when we found the 7s, it was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works well it takes many days to arrive it brought rails that in the product description does not say but good price

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    It’s NOT Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted time waiting and going to the store just to find out that the phone is NOT unlocked as it stated on the website. Per the Verizon store, the phone will only work at AT&T!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to order and easy and simple process pl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to order and easy and simple process please order here

    I would recommend this to a friend