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Customer Ratings & Reviews

Model:
7 32GB JET BLACK RB
SKU:
6305510
Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 561 reviews
  • Rated 5 out of 5 stars

    GOOD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great !!!! The screen is not glass which i love i would recommend this phone to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it works good. It’s an unlocked phone and I was able to transfer it to my carrier

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    does not last more than 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy these refurbished phones. this one worked 6 months and is dead. black screen. needs repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this phone. Works great! No complaints!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The phone only work for 2 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a disaster. It only work for 2 days. We went to the store, they couldn't fix it. We are sending it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with device! Love it ! No glitches so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Non working phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone went dead on the 14th of use. Can’t even erase the information because it doesn’t come up on the iCloud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to my carryover it would not even pickup the sims card something was wrong and they wanted to charge me for a restocking it was crazy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7 Oreo Wes is a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few days after receiving the phone, messaging started to bog down. When we finally installed the SIM card, the phone side of the device also bogged down. Couldn’t even access some of the settings functions as it would freeze. Clearly a worn out phone that no longer works. Will be returning it soon (under a week).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Grat camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing that does not work is the speaker, when I try to make a call people do not understand what I say because the speaker does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product!! Very comfortable in the hand, the delivery was very quick with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager has put his phone down since he got it. Great for children!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase based on the characteristics of the equipment. everything works.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only charges to 2% no matter how long on charger, if you try to use it dies right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I don’t have it it was my favorite phone and lasted a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted and easy to get. Service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll buy again..I'll recommend anybody to buy product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone7

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was one of my best purchases from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Amazing! Couldn't be happier with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I strongly recommend it.

    I would recommend this to a friend