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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 560 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    IPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far and I’ve had it for about two weeks (received on Christmas) and haven’t encountered any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Works, Scratched Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 we received work well but I was disappointed in the screen condition. There were several deep scratches that didn't impact functionality, but did impact the quality of the screen. The phone is being used by a 12 year old so it was not that big of a deal to him.

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 2 out of 5 stars

    >:(

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 7, service didn’t work at all. After calling my carrier, it worked for about 30 minutes and stopped. I had a hard time factory resetting it because you need connection for it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not fully refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in really good condition, the only downside is that the phone came with a battery health of 80%

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with low prices.good merchant and costumer service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was little to no damages to the phone for it being a pre-owned and easy to set up the camera quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Like a new Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this used and it look just like a new one. The best thing was the price, very affordable without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the age of the phone. Could be slightly cheaper in cost but goes to show that Apple phone keep their value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 13 year old does not need a $1k phone. This is the perfect value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone, like new condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, like new condition I would recommend this phone to anyone needing a new phone but may not have the money for the latest model

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was worth it I did not know best but sold used phones glad I checked

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Phone was in excellent condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to say the phone was in excellent condition. However the battery dies when doing Facetime within 10 minutes battery warning comes on after fully charged have tried it 3 times and does the same thing. This was my reason for getting iPhone with the virus this was how we all planned on keeping in touch. I'm tied down by the cord after spending almost 200 bucks I would want much better than that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good shape. Def worth what I paid for. Love shopping Best Buy for my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was afraid to buy a used product without seeing it first, but it was a mint product, really happy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good and works perfect I love everything from Bestbuy. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for granddaughter, -only issue is thumb print to unlock doesn’t work all the time

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I phone7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone I received was in perfect condition. Looked like a new phone I’m very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my granddaughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything roses about this phone. My granddaughter is very happy with the birthday gift.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery will not hold a charge and I’m not sure it can be replaced. Having to take it to an Apple store tomorrow. I hope they can replace it. If not, it was a total waste. If so, it’s still going to cost me more money. Also the charging cord sent with the phone is not compatible. This has not been a good experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price and even better its used and unlocked so it worked for what I needed it for. Hardly any scratches or dings on it for being used. It came with a charging cord as well.

    I would recommend this to a friend
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