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Customer Ratings & Reviews

Model:
7 32GB JET BLACK RB
SKU:
6305510
Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 560 reviews
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    I learned to NOT buy used iPhones !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 1st one I tried to buy used on Best Buy . Although I love all things Best Buy I don’t recommend buying used iPhones online. This one got so hot I thought it was going to explode, I emidietly took it back but they didn’t have any more online used at the time. I bought mom an android phone that lasted her until I tried to buy yet another used iPhone 7 online and it was carrier locked and malfunctioning. It pays to just spend a few hundred more to get a new iPhone unlocked. At least you know where it’s been

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing it has many features. Nice camera. It’s a good price and excellent shape

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great purchase, compatible with Metro PCS .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, in great condition . It was compatible with my carrier Metro PCS .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived in excellent condition with the charger. Worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a Christmas gift for my grandson for the price I pay for it was not satisfied on the glass couple of deep scratches. I Brought two of the same ones for better Quality and much cheaper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a unlocked used phone it looks great and runs perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. Daudhterinlaw loves it. Would highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my teenage boys add a great price!! Well worth the spend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is very happy with his phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 yr old son is very happy with his iPhone 7. He just upgraded from an iPhone 6

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good and the camera quality is better than most phones.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    there are better options out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery only lasted a couple of hours per charge. and Apple is so annoying when they recognize you on a new product. Plus, I had to pay a $45 restocking fee to return it. Bad transaction all around

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It works well, it came in a good condition, no scratch or dent

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product good price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loved it works well!!! Good product at a good price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Used Iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brother and for the price it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality!!! Works like a new phone No marks or glitches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for minimal access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for those who don’t need too much screen or are just now starting out with Apple products.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Biggest piece of crap ever. 100% unsatisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son as something he could play a few games on, from the day I got it the fingerprint didn’t work, 3 days after receiving the phone it stopped powering on, knowing this was a bad battery, I brought it to Best Buy, thinking since it was only bought 3 days prior that the replacement of the battery would be no big deal since it is a refurbished phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked the condition of the phone, it is like a brand new phone. The product is a expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone under the impression it had wireless charging. It was bad info from a friend. It iphone 8 is what I would like

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Great Value! Best price around! Would purchase again.

    I would recommend this to a friend