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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Open SKU's ease of use, fitness tracking capabilities, and its range of features as significant strengths. Many appreciate the design, size, and color options, along with its compatibility and notification system. However, some users point to battery life as a significant drawback. Other concerns include the lack of waterproofing and the accuracy of the heart rate monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 12,494 reviews
  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that is convienant, but I could have lived without. Now that I have used it I have become accustom to having it and appreciate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the watch for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my wife enjoyed the product however the fitness features of the watch was a bit limited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great piece - just this piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Apple Watch" we purchased has switched off completely twice. It just goes blank. If this happens again, we will return it for sure.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to use with big hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch works fine just fm hard to use with big hands. Works great for my fiancé but with big hands it makes it hard to do anything with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awful- bestbuy.com fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was beautiful- thus the 2 stars. But when I tried to pair it, it was already linked to someone else's account. I took it in to the local Best Buy, and they said the watch was useless. I got my money back, but the watch had to be thrown. Bb.com should have ensured it was unpaired before they sent it. And because the new watch is out, they had no more of the first gen I could but. Completely, utterly dissatisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Returned for 42mm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color of this watch. But I didn't like the size. I returned it for a gray 42mm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to show off, but still not the solution I was looking for. Sometimes you just have to pull out your phone to get things done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many problems with the watch at first but that's because I didn't have enough storage on my phone. The new one works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of what it does but the loading times for everything is painfully slow :( and wish you could play music on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy way to stay in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly wasn't what I expected. It was so frustrating have to touch the screen for a while to be able to work with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Apple watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all apple products. They are the easiest to use and I am in my late 60s. Didn't have any problems with hooking up and using it. I have small wrists, but the smaller version with the smaller band works perfectly for me. It is so comfortable on that you don't even notice it, until you get a call or a notification. So easy to add and remove apps. That being said, here is the story of my husband's watch. His worked except it wouldn't ring all the time. Spent about 6 hrs on the phone with applecare. The adviser tried all different things on both of our phones, but it just wouldn't ring. We were on the same icloud account and thought that had something to do with it. Anyway, this is what the problem turned out to be. My husband had his phone hooked up by bluetooth to our car and our landline phones. Mine wasn't. So, when he changed his setting to forget the landline phones, it worked. I guess this was a new problem, so now his works perfectly too. If your phone is hooked up to bluetooth on any other phone, it won't ring to tell you someone is calling. Hope this helps if you have the same problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's the most popular watch but not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think as with all apple products they have very attractive features but you never hear of their issues. It needs rebooting sometimes. It does not always tell me my appointments, it calculates my steps incorrectly. I cannot stand the fact that I cannot get better looking faces. I'm shoppin for an lg Huawei or other sexy practical Android watch now and will be gifting or selling this used soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it would be a better purchase for a more tech savvy person. Hopefully I will learn more about it as time goes on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is so brief that it's almost pointless. Miss my Pebble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I expected more from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated from people then purchase one to evaluate it. I expected more from it. Just an extension of the I Phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy could minimally return all settings back to original manufacturer's to sell item as open box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price doesn't match features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Apple with some cool features but not enough features to justify the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as practical as I thought it would be. The feedback is great from the screen and the design is okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expexted more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expexted more for the money invested. Lot of hype - not much delivered. I expected more from Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I thought it was. The photo looks like the hole watch. But it is only the watch band.

    I would recommend this to a friend