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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12494 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Open SKU's ease of use, fitness tracking capabilities, and its range of features as significant strengths. Many appreciate the design, size, and color options, along with its compatibility and notification system. However, some users point to battery life as a significant drawback. Other concerns include the lack of waterproofing and the accuracy of the heart rate monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 12,494 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    not bad, not WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is cool. Great conversation piece. However, I was annoyed with all the notifications always going off. There is lots to customize. The battery is also not great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The watch overall is good but needs improvements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the watch for a few months now and overall is good but the battery needs improvement. It won't last all day..and the mic when answering phones is not good at all. I sound like an echo to the other side..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch was the best purchase I have made this year. Very stylish yet functional. I can't get people to stop asking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great accessory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch has been a great add on to my daily routine. The many things that can be done are definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Gives me freedom from having to use my phone every time. Clear cellular calls. Easy to use. Love the gold

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 4 out of 5 stars

    Very useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good way to track fitness and handy when you don't feel like digging your phone out of your purse. I do wish that you could use the phone function even if you didn't have your phone near you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great petite size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch. I thought it might be too small as my husband has the larger Apple Watch, but it is not! Great quality!

    I would recommend this to a friend
  • Cons mentioned:
    Heart rate monitor

    Rated 3 out of 5 stars

    Mediocre for workouts, great for other things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apply watch is a great thing to have when phone is not always accessible. But even with the sport version, fitness tracking is severely lacking. Heart rate monitor is not at all accurate during workouts like weight lifting. Compared to Fitbit, really hard to track calories in workouts. There is only an "other" option as a workout of choice whereas the Fitbit has selections such as "crossfit" or "cardio sculpt." I would suggest buying a chest heart rate monitor to go along with it. Apple needs to overhaul the activity app to include food logging and to report activity in real time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Stylish and Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she absolutely loves it -- great features for tracking activity/exercise and very stylish.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device. I like the convenience of the sync to my iphone. The price was an extravagance for me, and the battery-life seems to be shorter than I expected. Overall, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price matched the product and my wife loves the watch, better then a fit bit for a little bit more money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Excellent Condition meant Unusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box as a Christmas present for my son. "Excellent condition" meant unusable. It was synced to someone else's iCloud, nothing could be done and had to be returned. It would have taken an employee less than one minute to check to be sure the watch was in sellable condition before shipping out. Accidents happen, but apparently this has happened to others, so there are clearly quality control issues. No extra help from Best Buy for their mistake either, just reshipping another, not any faster than normal. Not a great experience to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Watch! It's so handy with doing almost everything hands free. And what a great price at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch is a great product. Makes it very convenient to check text messages while driving and take calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because price was right and was so excited to get this. Box had a little dent Apple Watch is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Watch. It's become a habit to look down at my wrist and have everything I need right there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Watch. It does everything I want flawlessly. I just wish the additional bands were cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is pure awesomeness. Light weight & easy to use. Love that you can read texts & answer calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife had a Fitbit but likes this a lot more. IM don't always get sent to watch but overall useful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's All About Notifications

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Apple Watch in the hope that I would quit missing Text Messages, Meeting Notifications, and Phone Calls because I often can't feel my iPhone vibrate and I can't have the ringer on at work. I am happy to report that the Apple Watch is FANTASTIC in terms of receiving notifications and alarms, which is what I was hoping for. Beyond that, though, I am finding myself using it as a fitness tracker and music source more and more.

    I would recommend this to a friend