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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,145 reviews
  • Rated 5 out of 5 stars

    AppleCare is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare makes me feel secure in my purchase. I'm not really a gambler so having the option of AppleCare is worth it to me for a piece of mind that my larger purchase will be protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have iPad pro you should have this apple care. Coz it will help you a lot I learn lesson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best support available by Americans

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples support is American Technicians well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with extra coverage for any product purchased at Best Buy. The Geek Squad and tech support, at least at Bay Parkway location, are always incredibly helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed when Ipad is for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the apple warranty, you never know. It covers the cable charger that normally gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than any third party insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any third party insurance The process is very simple. Just walk into any apple store and apple gets it fixed/replaced within hours. No complicated form filling and hoping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage for our Ipad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection because I have used the same protection for my other IPads. Anytime I have had a problem, the problem was resolved with AppleCare. The techs are always very professional and have always corrected the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the CARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always want to protect your apple products with apple care+, it definitely helps take the worry about dealing with any type of issue in the future. Definitely a recommend buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my previous iPad so when I purchased a new one, I decided it was smart to have Apple Care. The iPad has only limited warranty for one year. Keep your info in a safe place as neither best Buy or Apple could find it when I Had a battery problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth while if you happen to need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the many years of Apple products I have owned, I have finally had to use this last year and it ended up being very worth it. They trouble shot my item a bit, and since they couldn't fix it in store they just replaced my item with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to used the coverage yet, but on an iPad that cost $1000. it's nice to know I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of Mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warrantees and then never use them. It is so frustrating but it's like insurance. You hope you never need it. My only problem with apple care is that it is not renewable after you initially purchase it. 2 years is all you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Apple Care if any questions arrises. Calling Apple Care is not the greatest, must wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll always protect my products. Never leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Protection at an Affordable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any Apple device! Don't get overpriced protection which charges almost as much as the original purchased item to file a claim (Asurion).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have been warned...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would sing the praises of the apple care + plan if I had not just been dumbfounded by their policy on serial numbers. My smart keyboard folio I purchased from Best Buy quit working and attaching to my iPad. As the apple care allows for replacements, I went to have it replaced. Well since the fabric on the back had rubbed off the serial number --- who puts it on that suede material, anyway, PUT IT ON THE VYNIL like a smart person with your smart keyboard. They tell me to call best buy to find out the serial number because they have to track it. I check the receipt and there is a serial number for EVERYTHING that I purchased except for the folio. So... purchase but with care... You have been warned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must for all Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you invest the money in buying an Apple product, you must invest the extra in purchasing Apple Care. This "insurance" provides assurance that if something happens to your device (not lost or stolen), you can get it repaired. I love Apple Care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to ensure I won't have to worry about cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides great support for the devices they sell. This provides even more protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally depending on the product I don't get these but this is worth getting on an item like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I'm not a believer of extended warranties or similar things. I became a believer when my AppleCare allowed me to replace an iPad that fell off the freeway at 65 mph. Only cost me 50 bucks replacement fee with AppleCare. Sign me up!

    I would recommend this to a friend