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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,145 reviews
  • Rated 5 out of 5 stars

    Must have for extra warranty for IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPad for your kids this is a must have. AppleCare covers up to 2 accidents or incidents for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use when screen replacement needed. Haven't needed it for anything else yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the price to have this plan. Teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this plan. I have a teenager at home. Things happen! With this plan I can rest assure it could be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been able to call for assistance several time with issues and every time provided with professional, courteous, and very pleasant help. Problem fixed every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yolo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah sure what you want to know about me haha but if you are everything you need to know if I don't hear you in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best. Great customer service, I would recommend this to all who purchase an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Apple Care yet for my iPad. I have read what it covers if anything does happen it will cost less. I only got coverage because my daughter tends to drop things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I got apple care to extend our warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my toddler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing I won't have to pay full price for a new iPad if my rough little toddler goes crazy on the hardware. Two years and I get great support if there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend anyone who uses their device more than once a week to get this since it pretty much gives you a freebie regardless of what happens to your device ! Awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some questions about making a transfer of pictures to our computer from our ipad.They were very helpful and stayed on the phone as long as needed to solve our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Second Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money its worth it completely. I am having an Apple iPad Air 2 repaired right now with an out of warranty charging port problem. That's gonna cost me $150.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what I needed! Item was shipped fast and product was very well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with ipad air 3rd generation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    produce is as expected. enjoying using it. would recommend the ipad air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because they cover the accessories also, which is a plus. Usually the charging USB wires break first and since he is a 9yr old wanna the extra protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an apple product without purchasing apple care. There service is top notch and is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolute confidence in the Apple technical support staff. They are very responsive whether by phone or walk-in. I always add Applecare when I buy an Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Best Buy offered this with my purchase. I bought the two year plan and able to add more when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind for the iPad I got for my niece. If you are going to spend hundreds of dollars on something that can break easily, then you need to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of being able to purchase this even on line is nice. It goes with the iPad that was bought as a gift.

    I would recommend this to a friend