Customer Ratings & Reviews
- Model:
- AC2001-100NAS
- SKU:
- 6455380
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Chime 2 for its ease of use and setup, sound quality, and volume control. Many appreciate its compatibility with the video doorbell and the customization options, such as choosing chime tones. However, some customers have expressed concerns about connectivity issues and believe the price is too high. A few have also noted a delay in response time when speaking through the device.
This summary was generated by AI based on customer reviews.
Chime for doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need the chime unless you are going to be next to your phone at all times. I like it, but I wish the volume can be lowered more since I'm in an apartment.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Mommy,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Connecting issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product when it decides to work. Connecting the unit was a bit of a struggle.
No, I would not recommend this to a friendDisconnection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the few weeks but would sometimes disconnect from the wifi. I have to do hard reset a couple of times to get it connected again.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Lemon,
Thank you for taking the time to share your experience. When you encounter your Arlo Chime 2 disconnecting from the network again, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
I finally got it to connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to set up with the tablet I was using and my android phone.
I would recommend this to a friend- Pros mentioned:Ease of use
Doorbell Chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to charge and install following the instructions in the Arlo app to connect to the arlo doorbell camera.
I would recommend this to a friend Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot connect a ring chime to it . It was not for me. Maybe someone else would like it
I would recommend this to a friend- Cons mentioned:Connectivity
Not working after unboxing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this product, it looks like does not work. I have tried everything to restart but no luck
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Juan,
Thank you for your review. If you're unable to install your Arlo Chime, please follow these troubleshooting steps: https://kb.arlo.com/000062871/. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
The New Model Won’t Connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect through the app. Reached out I Arlo and they tried to troubleshoot and sent me a replacement. The replacement wouldn’t work either. I still like the ARLO camera system but this new chime or the app is broken.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Slim,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo system not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Not Quite There
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality output device I anticipated. Level of output very limited.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Sound quality
A must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add on Arlo App, Great sound and different chimes to choose from!!
I would recommend this to a friend Nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because doorbell camera was too large for my siding. Nice product.
I would recommend this to a friend- Cons mentioned:Connectivity
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to make a connection and discovered that Best Buy return window is only 15 days!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're having issues onboarding your Arlo chime, please follow these troubleshooting steps: https://kb.arlo.com/000062736/. If you still need more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for 3 weeks to connect this product to existing ARLO system. Multiple calls to support persons and probably a total of 6 hours troubleshooting only for it not to work. Not a fan.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
QR Code
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant scan the QR code. Its ridiculuus. I had to take a photograph of the QR code
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're unable to install your Arlo Cameras by scanning the QR Code, please follow these troubleshooting steps: https://kb.arlo.com/000062338. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Hard to sync
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to sync with my video doorbell can't pair with my Arlo app
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me but may be good for others. Would. It connect correctly with my Wifi
No, I would not recommend this to a friend Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt link up no matter what you try. Love the arlo cameras and doorbell but this is a swing and a miss. Really disappointed considering how easy and how well all my other arlo products work
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. If you're unable to discover your Arlo Camera during Installation, please read the following article: https://kb.arlo.com/000062924. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. I bought this item to go with my doorbell camera but couldn’t get it to connect to my internet. We tried for 3 hours on two different days. Your can’t get a phone number to reach a human and emailing take about 2 day for them to respond. I returned it and bought the Amazon Alexa for my chime instead.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Does Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the doorbell. Have tried multiple times with no luck
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Redwood,
Thank you for your review,
If you're unable to add your Arlo Chime 2 to your Arlo Secure App, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Arlo Chime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better way to know someone is at your door if you’re away from your phone. Highly recommend it in addition to your Arlo systrem.
I would recommend this to a friend