Customer Ratings & Reviews
- Model:
- AC2001-100NAS
- SKU:
- 6455380
Rating by feature
- Video Quality
Rating 4.3 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers value the easy setup, loud and clear sound, and customizability of the Chime 2. They appreciate how it effortlessly connects to their existing Arlo systems and the variety of chimes to choose from. However, some users have experienced connectivity issues, a slight delay compared to wired chimes, and concerns about the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not working after unboxing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this product, it looks like does not work. I have tried everything to restart but no luck
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Juan,
Thank you for your review. If you're unable to install your Arlo Chime, please follow these troubleshooting steps: https://kb.arlo.com/000062871/. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
The New Model Won’t Connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect through the app. Reached out I Arlo and they tried to troubleshoot and sent me a replacement. The replacement wouldn’t work either. I still like the ARLO camera system but this new chime or the app is broken.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Slim,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo system not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Not Quite There
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality output device I anticipated. Level of output very limited.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Sound quality
A must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add on Arlo App, Great sound and different chimes to choose from!!
I would recommend this to a friend - Cons mentioned:Connectivity
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to make a connection and discovered that Best Buy return window is only 15 days!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're having issues onboarding your Arlo chime, please follow these troubleshooting steps: https://kb.arlo.com/000062736/. If you still need more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
QR Code
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant scan the QR code. Its ridiculuus. I had to take a photograph of the QR code
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're unable to install your Arlo Cameras by scanning the QR Code, please follow these troubleshooting steps: https://kb.arlo.com/000062338. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because doorbell camera was too large for my siding. Nice product.
I would recommend this to a friend- Cons mentioned:Connectivity
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for 3 weeks to connect this product to existing ARLO system. Multiple calls to support persons and probably a total of 6 hours troubleshooting only for it not to work. Not a fan.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Hard to sync
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to sync with my video doorbell can't pair with my Arlo app
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me but may be good for others. Would. It connect correctly with my Wifi
No, I would not recommend this to a friend Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt link up no matter what you try. Love the arlo cameras and doorbell but this is a swing and a miss. Really disappointed considering how easy and how well all my other arlo products work
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. If you're unable to discover your Arlo Camera during Installation, please read the following article: https://kb.arlo.com/000062924. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. I bought this item to go with my doorbell camera but couldn’t get it to connect to my internet. We tried for 3 hours on two different days. Your can’t get a phone number to reach a human and emailing take about 2 day for them to respond. I returned it and bought the Amazon Alexa for my chime instead.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Does Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the doorbell. Have tried multiple times with no luck
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Redwood,
Thank you for your review,
If you're unable to add your Arlo Chime 2 to your Arlo Secure App, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Arlo Chime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better way to know someone is at your door if you’re away from your phone. Highly recommend it in addition to your Arlo systrem.
I would recommend this to a friendDon't suggest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the rear to set up and was never able to get it to work. Same issues as many others after doing Google search with the failed connection problem that arlo never put out a viable solution. Apparently doesn't work on some OS versions on phones. Returned and may get v1 in future if find
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Zugs,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Let us know if we can be of assistance with your Arlo system by contacting support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Not right for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to the door bells. I spent 4+ hours on the phone with customer service and they were unable to get the chime to connect to the doorbells also
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Not a fan of the cloud based storage server (and the addtl cost). So its a glorified doorbell. Picture is OK during the day but not very good at night. The night vision easily washes out with any light.
No, I would not recommend this to a friendRETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not very viable if you really want chimes. I wouldn’t waste your money. I returned this and was glad it went back. I don’t think it is worth the money and using up plug space in my home. The chimes are NOT chimes or recognizable options. The dogs hated it as well.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Traveler,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate team for review.
Regards,
Arlo Team
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this item. The only downside is it only rings once.
I would recommend this to a friendArlo Doorbell Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really good deal on the Arlo Doorbell. Works well.
I would recommend this to a friend