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Customer reviews

Rating 4.6 out of 5 stars with 682 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the Essential XL Spotlight Camera's exceptional video and audio quality, along with its impressive battery life and ease of use. Many appreciate the convenient setup process and the effectiveness of the spotlight and night vision features. While some users experienced connectivity issues, the majority found the motion detection to be reliable. A few customers suggested improvements to the siren's volume and motion sensitivity settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 682 reviews
  • Rated 4 out of 5 stars

    Good with the right settings.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this camera is very good. It’s a little bit sensitive to the slightest motion if you keep it on the default settings, so you will have to turn it down a bit like we did or the battery will empty out in just a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install the cameras and the systems works pretty well, no problems in the installation and configuration, I need to say that without the solar panel can be a problem rechanging the battery, but the solar panel works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build quality. Extended battery a bonus.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra battery size is helpful to decrease recharge frequency. I wish the battery was removable like the pro cameras I have. Build quality is good like all Arlo products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual-Band WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements over prior models. Unfortunate that Arlo Support is unable to assist with a dual-band network. Arlo Support insists on using only the 2Ghz band. Arlo Support states that it is compatible with the dual-band setting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Spotlight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    works great and easy setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo essential spotlight camera is a great addition to my existing Arlo camera setup. The camera was extremely easy to set up and add to my Arlo smart hub. Setting up the new camera took less than 5 minutes to accomplish. The camera promises to give 1 year battery life, has a nice 1080P picture and comes with 3 months of the Arlo smart subscription for free. With Arlo Smart you can Access premium AI features including Activity Zones, person, vehicle, animal and package detection and 30-day cloud storage. The Arlo essential xl camera provides motion alerts, a spotlight, weather resistant, color night vision, 2-way audio and a built in siren to deter unwanted guests. This camera fits my needs perfectly as a way to watch areas outside of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surveillance camera and price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surveillance around, east setup. Only thing if you have alot of traffic where installed battery last 1 month. I have at least 100+ traffic passing by. I recommend to all. Loads of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in my system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading my system and I chose the Arlo system because I am familiar with the system.I had an older version that still works well without the ability to communicate back and forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, video quality is alright not great, cameras pick up a lot of stuff, if you place camera in busy area the battery will die faster, I've had for a month and its 50% battery. Overall good cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo- Easy to Install. Has its pros and Cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent little camera. I wouldn't really rely on it being a "spotlight" but so far the battery life has been really good! The biggest problem I have with arlo is the "pay plans" only go up to 5 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Finally...a Wire-Free Security Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've had a number of the top-name security cameras and systems...yet every system, except for one, has included wired cameras. When arlo introduced the Essential XL Spotlight Camera with wire-free operation, I had to try one out. Setup - in the box is the arlo camera, wall mount and screw kit, quick start manual and a small charging cable. For setup, the quick start guide directs users to download the arlo app which then walks you through the camera setup. You will need to create an arlo account, which is very straight forward, and there's also a 3 month free trial of "arlo Smart" cloud storage. There didn't seem to be a way to get around starting the trial upon creating the arlo Smart account. Through the app, the camera is connected to a 2.4ghz wifi signal, the camera can be named (assuming some users will have multiple cameras) and camera configuration can be done at this point. There are a number of adjustments/features available and I'll dive into shortly. The wall mount kit has 3 screws and once the perfect spot was selected, the bracket was easily installed within minutes. The bracket can be connected to the camera body in the bottom or the back depending on your mounting preference. From start to finish, my camera was configured and hung within 30 minutes...and was a piece of cake! Features - the features that stand out to me are the 1080p high-def recording, wire-free design, spotlight, 2-way speaker, night vision and motion sensor. The 1080p video captures facial features, license plates, etc. which could be very valuable in the security process. The app does provide an option to turn the resolution down and prolong battery life. So depending on what is more important to an individual user, the camera is adjustable. I've gone with high resolution and know that I can easily grab my camera and recharge when needed. The wire-free feature is also a favorite, this allows the camera to be easily installed just about anywhere as no plugs/wires are needed. Mine is hung over the front door and covers the entry deck and garage/driveway area...also capable due to the 130 degree field of view. The two-way speaker is also great. I work from home and have packages delivered throughout the day. I've been able to communicate with the UPS driver via the camera without having to leave my office. The camera alerts me as the truck/driver approach and I can then speak to him and let him know where to leave the package. Performance - So far this arlo Essential XL has met or exceeded all of the performance metrics listed by arlo. The high resolution video is crisp and clear, the battery seems to holding a charge (long-term testing needed), the arlo Smart app is very user-friendly and provides a number of camera adjustments, a support section and creating activity zones. Also, the build quality is top-notch and would seem to be a unit made to last for months if not years outside. Pros: - ease of setup and use with arlo Smart app - high quality build, should last for years - wire-free installation - no need for a base/hub unit - 1080p resolution - library for video clips Cons: - there is a few second lag on the video/notification, but this could be from wifi signal Overall the arlo Essential XL Spotlight Camera is exactly what I've been looking for the past few years. A great quality camera packed with features and wire-free installation. This is a product I would certainly recommend to anyone looking to add security to their home or business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does not require a base station. It directly connects to my cell phone. The price was very reasonable. I am anxious to see how many recharges I can do since the battery cannot be placed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wast of Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and out of the box is much heavier than expected, which would be a good thing if the mounting bracket wasn't made of such a cheap, thin, flimsy material that the slightest bump and the sheer weight of the camera itself just snapped it off. Also for some reason it will no longer connect to my wi-fi and it's definitely not due to a weak signal. I definitely DO NOT RECOMMEND

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Secure and remote observation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can view from remotely. Also can converse with my partner when she is relaxing on the lanai. Makes me feel more secure about my surroundings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs charged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Need to get a charger though to keep the battery hooked up to it because it runs itself down from my dog going in and out. If it wasn’t for that I would have gave it six stars…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    The essentials has most everything you really want

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a whopping one-year battery life on single charge. This is based on usage of 67 minutes a month, 30 seconds per stream, and day/night event splits 2:1 and will vary with device settings, use, activity captured and environmental factors. It does this by super-sizing the case, its larger and heavier than other Arlo cameras. It includes a mount that screws into the camera and a wall or ceiling with some included screws. Unlike other models, there is no magnetic mount, only a screw mount. The mount is a metal rod with a ball at the end with a plastic socket at each end. I really had the crank the knobs down hard to keep the heavy camera from drooping, it felt close to stripping out when it finally held it position, but its holding. Will the camera hold aim over a year of freezing temps and 100 degree heat work on that mount? I’m not confident, but time will tell. The unit is sealed and weather tight. Unlike some of the other Arlo cameras, the battery is not replaceable. When the battery no longer holds a charge, you will need to replace it. To be fair, the price is less than other Arlo cameras. There is no external power cable hookup available and no hardwire Ethernet, so no PoE (Power over Ethernet). Just a micro-USB port under a silicone cover. But there is an optional solar charger available which can eliminate pulling the camera down for the 4-5 hours it will take to recharge it. I’ll likely look to add a solar panel when the camera is coming up on its next re-charge. The picture is clear and bright in 1080HD resolution. When it is dark, you have a choice of using the built-in floodlight so you can see night shots in color and let intruders know there’s a camera on them, or someone turned on the light which can be useful. Or you can leave it dark to use night vision and remain stealthy. The camera will send notifications when it records a package delivery, a person, perhaps someone taking your package, a vehicle coming into view, even animals. It works really well, but not foolproof. A friend walking close to my camera was detected as a vehicle. Don’t tell her that! Once you get a notification you can review the video, hear and speak with visitors using the 2-way audio, activate the alarm, call police, or phone a friend. You can set custom activity zones to help decrease false alerts. Most of the advanced features will requires a subscription to Arlo Smart service, which also adds 30 days of cloud storage. You will get a 90 days trial with the camera. The camera can work solo over your Wi-Fi with a subscription, no other hardware is required. The camera only connects using 2.4GHz Wi-Fi. Faster 5GHz has shorter range, especially through walls, is not supported. The extra speed is not needed for the amount of data streaming. The camera itself has no onboard memory or SD card slot. If your Internet is out, your video will no record. The camera will pair with some Arlo SmartHubs and Base Stations. Many if not all support local storage of video. Without an Arlo hub/base station or subscription, you will not be able receive recordings from your Arlo Essential XL Spotlight camera. You will need one or the other to record video. Arlo has a provided a fully featured camera that fits into its system and works with its Smart Hubs, Base Stations, software and subscription. If you have other Arlo cameras, this will fit right in with no learning curve. The price is less than their other cameras. While labeled as an ‘Essentials’ model it does provide much more than the basic with the subscription. While it’s not 4K, but has a super clear HD picture that is not lacking. A light as well as night vision. The only features I see lacking from other Arlo HD cams is that the battery is not replaceable and there is no filter against wind noise. Every other feature I looked for was present. If only the camera mount felt as robust as the rest of the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good High Traffic Camera Solution

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential XL Spotlight Camera is part of the latest entry-level family of cameras from Arlo. Housed in a case similar to the Pro 3/Ultra with a non-removeable extra long life rechargeable battery, it offers 1080p video recording, two way audio, IR and/or floodlight for night vision and an integrated siren. It also can connect to an Arlo hub or directly to your home network without requiring a hub. The Essential XL solved a big problem for me; I have a camera in the front of the house that is activated manually or by geo-sensing whenever I'm away from home. Lately, with everyone walking by the house or playing in the court, the old camera would trigger a lot and I was swapping batteries once every month or two. Replaced it with the Essential XL, which has been in place for a about a week now and the battery is still at 98%. Since I was adding the Essential XL to an existing Arlo network, I connected it to my existing Arlo hub network (and Arlo App) and was up and running in no time. I did try connecting to my home network just for grins, which was just as smooth. Setup should be no problem. Probably the hardest part of any Arlo installation is figuring out where you want to place the cameras. Although the speced video is the same as the Pro 2 (1080p), the video quality of the Essential camera seems to be better. This may be the result of improved firmware or a different sensor, but in any case the video quality is excellent. The color night vision, using the built-in floodlight, is a major improvement over the black and white IR video (which is still available if you want). The batteries in all the Essential family cameras are non-removable and rechargeable with a standard micro-usb port and charger. A ridiculously short cable is included, but no charger. Not a real problem, but you will probably have to remove the camera and take it inside to charge. Fortunately, with the extra battery life that won't happen often. The Essential family of cameras come with a three month trial subscription to Arlo Smart, but otherwise do not offer the 7-day free cloud storage plan that comes with the Pro 2. After the trial expires, you will have to decide if the Arlo Smart plan and its monthly service charge are right for you. All of the Arlo smart features are available with the Essential cameras, including motion, person, animal, vehicle, and package detection as well as activity zones to set notifications. While I mourn the loss of the generous seven day cloud storage previously provided free, the Arlo Smart offers a lot of additional functionality and storage for a low fee. Whether you're looking to add a low maintenance camera to a high traffic area or just looking for a low cost, high quality surveillance camera solution, the Arlo Essential XL is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up to the internet. Battery life does fine for the settings I have it on which is a better quality video. Accessing the camera won't be too complicated for me since it's being used to monitor a certain area. The ability to change the sensitivity level of how far it detects movement is a major factor bc things can get pretty busy but I can easily change the area I want it to detect movement from my phone and how far. The monthly plans aren't too expensive especially for 1 device. Overall it has improved my sense of security and decreased my worry about packages being stolen.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dave S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not stay connected to the hub. I tried 2 others and they also would not stay connected

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Caymandave,

      Thank you for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo cameras not staying connected from its Arlo SmartHub. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      RM arlo_us

  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it tells you what is setting off your camera, animal, person, vehicle etc. I plan on replacing our older ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep an eye on our back yard and it works great. I love that the notifications can differentiate between a person or animal caught on camera.

    I would recommend this to a friend